As a former leasing professional I am typically very understanding of my leasing office and the challenges they face on a daily basis. This propertys issues and poor management of those issues make maintaining an understanding approach extremely difficult.
I moved into the Park at Avanti a few days after the new management company assumed ownership. My apartment was not ready for move in, the leasing team was obviously stressed and seemed overall impolite, and nobody seemed to realize I was coming on my move in day. I understand these things can happen during a corporate buy out as systems go down and things become lost in the shuffle. What I have a difficult time being understanding of is the poor customer service I received in rectifying the various issues with my new apartment. Nothing seems to be taken care of in this property unless I call the property manager directly and speak with her. If I leave a message my calls are not returned; even when I speak with the property manager directly she does not return my calls to follow up on our conversation and answer questions that arose throughout our conversation.
Overall I can only recommend the tenant beware at this property. Apartment living is unpredictable and no matter what property you occupy there is a chance of issues occurring, however having a great communicative team that is customer service driven and skilled at problem solving helps mitigate issues as they arise. This property does not have a team that seems to want to help and communication is not free flowing. Nothing is completed without multiple follow ups and calls are not returned.
It was great until the new management took over and raised the prices like $300-$500 a month. Now instead of getting to live here again next year Ill have to move out and find a new place to live. No warning of the change, just an overhaul of management companies and the residents thrown under the bus. New management does not communicate and is only concerned about making more money.
Terrible. Leaves and water get in your apartment. The parking lots flood. Best yes your neighbors have bee bugs and no one lets you know. Absolutely disgusting. And they want to know why you arent happy.
crappy apartments, crapy staff, just no
Very nice updated appliances The staff is very nice & professional
Experience the Difference at The Park at Avanti
If you're looking for a new home in Tampa, FL, then you're in luck - The Park Avanti has homes available that will fit all your needs! Each floor plan features new energy efficient appliance, an upgraded fixture package, and oversized closets. Outside of your home, you can enjoy all our community amenities. The Park at Avanti is located on North Memorial Highway, minutes from the Tampa International Airport, The International Plaza and Bay Street Shopping Mall and the Westshore Business District. Surrounded by winding streams and beautiful views of lakes and a nature preserve, point yourself in the direction of your new home and experience coastal living at its best!
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