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The Palms at Cedar Trace

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2200 Cedar Trace Circle, Tampa, FL 33613

Ratings & Reviews

Review
The Palms at Cedar Trace

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Overall Ratings
(19 Ratings)

12 Reviews for The Palms at Cedar Trace

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My 1 year lease is almost up and I'm still waiting for maintenance to fix the things we spoke about during the walk through. Office employee turnover rate is sad, I've seen about 6 different front desk people and they don't stay. Literally every month you hand rent to someone new so that explains why I'm still waiting on maintenance who also has a high turnover rate. The pictures they post are the "newer" apartments, certainly not what I am living in. Everything is backwards from the closet door openings, to the way the fridge was installed in the kitchen, to the hot water actually being cold and cold water actually being hot. Insulation is poor so I pay a pretty penny for electricity even though I spent money on high quality blackout curtains. Pest control is not a thing, they have never come by except the first time I reported ants and other insects coming in from the broken bedroom window they still have not replaced from before I moved in. The office doesn't order an apropriate number of air filters, so they always run out and I have had to purchase my own for the past 4 months. They said to replace about every 3 months but thanks to the building and poor quality air conditioning I replace the filter monthly. The floors boards are weak and uneven. They cleaned what the eye could glance over so I had to clean the entire place before bringing my things in. The bedroom carpet had dog hair from the previous renter, the bathtub was beginning to form water mold around the faucet and in between the caucking. The fire alarm in the bedroom also does not work, I have replaced the batteries and nothing, still waiting for that to be replaced by the office as well. Since the bedroom window was broken, my first day moving in I had to fight a wasp angrily flying around the room. The pool looks nice but water is disgustingly cloudy at times and filled with particles. On the plus side: The location is nice, water is included, and no one bothers you.

05-27-2019

Was this helpful?
It is unfortunate to hear that your experience in our community has not aligned with the high standard of service we aim to provide. We are very sorry that you have encountered issues with pests and unresolved maintenance requests. Our top priority is providing comfortable, well-maintained homes for our residents, and we sincerely apologize if you feel we have not matched up to your expectations. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. It is imperative that we work with you to address any outstanding issues you are currently facing in your home, so please reach out to our office directly at your earliest convenience. Thank you, and we hope to hear from you again soon.

06-03-2019

Certified Resident

Clean units, friendly staff, and reasonable rates

01-02-2019

Was this helpful?
Thank you so much for the great review! We appreciate you for taking time out of your day to let us know your opinion of our community. If you ever need our help, please feel free to give us a call. We'll be happy to help you.

01-03-2019

Certified Resident

Poor maintenance of the out side stairs n walk ways need to be pressure washed cleaned of Cobb webbs and wasps nests . Maintenance repairs done sloppy and not lasting

12-31-2018

Was this helpful?
While we appreciate you taking the time to leave us this feedback, we are disappointed to hear that you have these maintenance issues have prevented you from receiving our full five-star experience. We'd like to learn more about what we can do to better accommodate you, so we hope that you'll reach out to us to let us know about any additional feedback you may have, thank you.

01-03-2019

Certified Resident

Staff is responsive

12-24-2018

Was this helpful?
Thank you so much for the five-star rating! It's truly appreciated and we're thrilled to see you're loving your experience with our team here at The Palms at Cedar Trace. Please let us know if you ever need anything - our door is always open!

12-27-2018

Certified Resident

Excellent community, close to everything.

12-22-2018

Was this helpful?
We are very proud to offer a convenient, well-kept community, and we are thrilled to hear you've been enjoying everything that The Palms at Cedar Trace has to offer! If there is any way that our team can make your experience even better, please don't hesitate to give us a call or stop by our office.

12-27-2018

Amenities

Apartment Features

Air Conditioning
Cable Ready
Dishwasher
Microwave
Some Paid Utilities
Refrigerator

Special Features

Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Emergency Maintenance
High Speed Internet Access
Laundry Facility
Public Transportation

Additional Features

Cable Ready
Ceiling Fan
Patio/Balcony
6 ft Breakfast Bars
Extra Storage
Foux Wood Flooring
Public Parks Nearby

Property Details

The Palms at Cedar Trace

Palms at Cedar Trace Apartment Homes is nestled in North Tampa near University of South Florida, I-275, and all the local shops, dining, and parks that Tampa has to offer! These one-, two-, and three-bedroom apartments offer open floor plans, updated kitchens, wood and carpet flooring, and walk-in closets. Residents have access to a clubhouse, tennis and basketball courts, a pool, and children's play area to make for a welcoming community to call home!

Schools

Freedom High School

17410 Commerce Park Blvd
Grades 9-12 | Public
Apartments Near Freedom High School
4/10
Great Schools®

Mort Elementary School

1806 E Bearss Ave
Grades PK-5 | Public
Apartments Near Mort Elementary School
3/10
Great Schools®

Buchanan Middle School

1001 W Bearss Ave
Grades 6-8 | Public
Apartments Near Buchanan Middle School
3/10
Great Schools®

Gateway Christian Academy

14205 N Florida Ave
Grades PK-12 | Private
Apartments Near Gateway Christian Academy
No Rating
Great Schools®

Missionary Christian Academy

1106 E 109th Ave
Grades PK-12 | Private
Apartments Near Missionary Christian Academy
No Rating
Great Schools®

Learning Gate Community School

16215 Hanna Rd
Grades K-8 | Charter
Apartments Near Learning Gate Community School
7/10
Great Schools®

Community Charter School Of Excellence

1251 E Fowler Ave Ste A
Grades K-8 | Charter
Apartments Near Community Charter School Of Excellence
2/10
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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