WELCOME TO THE LIFESTYLE YOU DESERVE...a beautiful home, great neighbors, enough space to entertain and every convenience within minutes...Welcome to The Falls at New Tampa! These stunning apartment homes are built like custom-designed condominiums with premium interior features and abundant living space. Our location puts you within minutes of Progressive, Hidden River Corporate Park, Telecom Corporate Park, USF, Moffitt, USAA, Citigroup, Verizon and JP Morgan. If good living is what you seek, The Falls at New Tampa is where you want to be!
Variable, 7-Month, 8-Month, 9-Month, 10-Month, 11-Month, 12-Month, 13-Month
It was fine until management moved a rehab facility into several apartments in the complex. Now there is trash everywhere, beer bottles left on the streets, and needles in the washing facilities. They don't even do background checks on these people.
Immediately regretting my decision to lease here. I'll be very honest in this review.
-The apartment is great. Wood floors, cabinets a little old but nothing too bad
-Location is nice, right off 75
-Price is great for the area
-Leasing staff is horrible. I may be biased because I am a leasing agent myself, but with that being said, the job is not hard. Be nice to your residents, and don't make excuses. It's rare that they pick up the phone, or return voicemails. Also if you want to be put on the pest control list, call and confirm the day before because this seems to be an issue also.
-No online bill pay
-Grounds are dirty, pool area full of dirt.
I have lived here for a month and was told at move in they were out of gate cards. I have no access to the gym (pretty much the only amenity) or the back gate. When i asked about getting one, I was told by Xavier "People have been waiting longer than you" Was that supposed to make me feel better? Just makes me think the office doesn't know how to do their job! He wasn't apologetic at all, and rushed me out of the office without an answer of when they would be in.
Next issue: I put in a work order for a new weather strip on the front door, as the pest control company told me its full of holes and most likely where the bugs are getting in. This was done a week ago, when I called to ask the office about the hold up, I was told very rudely they will get to it "As soon as possible"
Once again, working in this business, I know it should NOT take that long.
I've tried to be extremely understanding and patient, but there are 2 brand new communities across the street from The Falls, pay the extra money and DON'T MOVE HERE.
This place is over priced and the management team gets swapped out every couple of weeks. Trash piles up over the weekends and rats scurry all near the dumpster. Do yourself a favor and don't move here.
The only thing that really makes up for everything at this place is the apartment itself, which is spacious and has a beautiful view on our balcony. The price for how much room we have is unmatched in this area, but all of the small issues explains why that's the case (poor communication from office staff, unresolved valet trash problems, potholes that take forever to be fixed, etc.). If you can avoid dealing with the leasing office (and the raccoons), you'll probably enjoy it here.
The property has alot of pot holes. The maintenance suck there. Their is a big hole right in front of my building. Their is 2 big pot holes in front of the front gate of the property that they r not fixing right. My a/c keeps going out. I am not happy at all. Their is never any parking.