First let me start off by thanking the staff, including Jason whom when we came from NYC gave my husband and Myself a warm welcome, We been here one year and we just decided to renew our lease because our apartment is just perfect, the amenities is resort like living' My kids don't ever want to leave here, they love the pool which is always clean, the community park etc, and trust me we had other options but what made us renew our lease was safety and consistency with a clean environment "When Hurricane Irma hit us "Mallory square staff was so on point that it made my family feel safe due to their fast respond. Coming from NY and being a special patrolman officer "safety anywhere is first and that I feel here at mallory square. Last and most important, maintenance takes care of business , mallory square even has someone on the weekend, my husband said to me one Saturday morning when our door knob twisted, "Do not call anyone on the weekend because just like in NY maintenance does not work on weekend "I called and right after my door knob was fixed "my husband was amazed. I truly love this place . Do not let the bad or negative reviews let you have the experience of moving into a safe and clean environment 'Ive read most of the negatives comments and it comes from people who lived here for years" That my friend should tell you they are lying. If they were that uncofortable why stay many years.
I moved in 2 weeks ago. I gave a list of problems with the apartment, some pretty bad.Like no handle on the shower door, drawers that won't open, and a limb that hangs down and scrapes my car. The grass hasn't been mowed since we have been here and is at least 6 inches long. I am not happy so far.
Very disappointed with their customer service concerning temporary parking pass for tenant. Do car accident my car is at the shop and insurance gave me rental car. They wont give me a temp pass because people is duplicating passes. So I have to park on the back, visitors spot, which with my injury situation is kind of far, when there is plenty of parking spaces close to my unit. Very poor excuse given! They can do better than that! Never heard such a poor excuse! Im pretty sure some source of sticker can be given that cant be duplicate. Im not a visitor! Im a resident that pays on time and according to the agreement I have the right to 2 parking spaces. Well, they are denying me one!
I have been staying in this community since 2yrs.
Please avoid this community if possible as it has worst maintenance and also amenities that are also not given properly. A/C during summer doesn't work most of the time and even after repeated complaints also no proper action is taken.
I was not aware when I moved into this community.
Mallory Square offers a charming atmosphere where stunning sunsets, gorgeous lake views, a tropical pool with hot tub and sun deck, beach volleyball court, a lakeside gazebo and more await you. Golf courses, parks and the beautiful beaches of the Florida coast are minutes away. Busch Gardens, the Tampa Museum of Art and Lowry Park Zoo are just a few great places to explore nearby. Plus, Mallory Square is conveniently located in Bay Port Colony near downtown Tampa, Westshore business district, Town N Country and Tampa International Airport. Contact us today to schedule your personal tour!
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