Innovo Living on Waters

Really bad customer service trying to rent apt here but they didnt will to assist me in the process of seeing an actual unit, with the excuse of cdc guidelines as they did not wanted to provide a video and than they just denied me the opportunity to rent here. all and every manager i spoke to no one could assist me

Schedule an appt to see a specific floor plan twice, both times I showed up and they were not prepared. If youre not prepared to even show someone a unit they requested to see, then why would I think as a prospective tenant you would take care of my issues? Then the office manager told me that I didnt call to find out if I could see the apartment AFTER she was the one who told me the specific day and time to come from giving me the run around from the previous week. As cute as the insides are, would rather not deal with crappy customer service and not taking ownership of their mistake. On top of wasting my time.

I loved the property, I wasn't as excited about the location. The road is extremely busy, and getting in and out of the property was somewhat cumbersome. Other than that, I loved the quality finishes of the apartment homes and the 2 bedroom floor plan

I will admit from the get go the apartments look nice, but I'd expect them to be considering they were just renovated last year. The apartments were quickly renovated, so expect to find problems. Every apartment is laminated wood, which would be great except if you're on the bottom floor. The sound carries very well, so our neighbor sounds like an elephant stomping around and I can hear her hacking up a lung, like she actually is inside of our apartment. Parking is a joke, so to combat that they made everyone have stickers to indicate you're a tenant. If you have a friend visiting and they aren't in a visitor spot (which there aren't many) expect their car to be towed. On top of that the 'gated community' is a lie, gates are CONSTANTLY broken. Honestly I think the front office only cares about occupying apartments, not caring who rents them. Cops have been called multiple times to the complex for spousal abuse. Multiple apartments have been broken into, which I believe was either the maintenance people or actual tenants. The prices are moderately reasonable, that is because the complex is a half a mile from the straight up hood. If you go to Winn Dixie expect to see at least 3 pan handlers at any given time walking up to your car for money. Half to a quarter of the tenets here came in from out of state and all of them are moving out as soon as their lease is up, as are we. If you're not familiar with Tampa do yourself a favor and not move here. Spend an extra couple of hundred a month and go to a better managed community further north. The office personnel are nice, but that's about it. They're reactive instead proactive. Meaning they don't address anything until it's already spiraling out of control.

I enjoy living at Innovo. My apartment includes all the amenities I wanted (especially the washer and dryer inside the unit). Also, I really like the wood plank flooring because I was tired of dealing with carpet. The staff is friendly and helpful. Overall, this property is a great place to live.