Looking for extraordinary apartments in Tampa, Florida? Look no further than Henley at Tampa Palms. Our lush landscaping is a welcoming sight for residents to enjoy on a sunny afternoon. The community features some direct access garages, secure gated entry, and a resort-style pool at the water's edge, all within an award-winning master planned community. Henley at Tampa Palms brings together the best of both worlds with surrounding conservation land and an estuary right in your backyard and the excitement of the city just around the corner. From community events to maintenance requests, our team provides around-the-clock, exceptional service our residents can count on. Ready for a personal tour? Meet with one of our courteous staff members to see why others have decided to call The Henley Tampa Palms home.
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I was impressed with the location and looks of the property. However, I'm not too impressed with the apartment for the amount of rent I pay. The kitchen appliances are old. The tile grout was stained and dirty plus the garage floor had numerous oil stains at move-in. The buildings are obviously old. Maybe all apartments aren't like this, but make sure you look at your apartment well before signing the lease. The area is not quiet, (traffic noise and you will hear neighbors through the walls.) There are a ridiculous amount of speed bumps at the entrance. You can find better apartments for the price, in my opinion.
Apartment falling apart: a/c broke down twice, massive roof leak, leaking faucets, broke appliances.... Most problems still not fixed after months.
QUALITY OF INTERIOR AND EXTERIOR IS OLD AND NOT IN BEST SHAPE FOR THE MONEY THEY CHARGE. Pool is terribly kept and I have not seen hot tub open in over year I been here. It's always dirty poor shape.
The condition of the carpet and kitchen Appliances is very poor. Also, the washer and dryer are not included in the rent.
Maintenance and the office staff has an extraordinarily crass ability to lie and say things are fixed when they aren't. Promises to fix problems are never kept. No matter how many times a complaint was raised. It's not my responsibility to constantly follow up with them constantly. Getting major issues repaired took months, and despite telling office staff that it's not correct multiple times, I'm always pushed to the side. office only seems to care about positive reviews.