Saratoga Place on Palmer Ranch

This place is hands down the best community and the price is always competitive to the rest! The renovations are done beautifully! You will not find a better location and a more peaceful living experience. If you love being outdoors this is the place for you. The legacy trail, Heated pool, jacuzzi, 24/7 maintenance and a 24 hour gym is something I look forward coming home to everyday. The office staff Vickie and Brad could not be more helpful. They both are always very friendly and quick to start up a conversation and make you feel at home. Being active is a huge part of why I chose this community to call my home. Until we purchase a home we are staying right here!!!

This is a great place if you enjoy paying fees or random numbers that might end up being "accounting errors". You pay an HOA fee when you rent, Global fee for ?, a fee just to be given the privilege to pay rent on time, high utility bill for not living there for a month, Pest control monthly fee but pest control doesn't come unless you call to make an appt in where cockroaches and flies are the norm. Management is simply there to deflect calls, e-mails, and office visits. They treat you like you are the problem. Some times that were really enjoyable was when the water pipes broke for days and management handed out bottled water to residents. I really enjoyed when they "beautified" their office space and make it seem like it's a community lounge but really it's only open when they are in the office. I loved when they said they are renovating the gym just by painting the walls. Gym equipment is old and broken but management stated they bought a new medicine ball for the gym! Rent jumped up $250 in one year but we had to negotiate our way down to $100 increase for nothing done to the apt. I also enjoyed listening to the 2 giant very loud dogs that lived below us. Good luck with parking by your own apt- they never kept track of parking spots and nothing came of the "parking audit". They now hand out fliers for residents to put in their cars to just call the office if you think someone is in your parking spot. They refuse to do anything with dead trees so they just fall, hitting your car, with any storm. You will have to watch out for buildings that don't have gutters or down spouts from Hurricane Irma (I am sure they will get to it?) until then you have to walk through Niagara falls to get to your door. I could go on.... these others reviews are pure lies or fake accounts. I will miss the raccoons and vultures that have taken over the open trash that make residents drop their trash and run

I tried renting from them but they would never call me back. After 2 frustrating weeks of emailing and calling to get my questions answered and to set up a time to come in and sign the lease- I pulled the plug on that whole mess- cancelled my application.

Although the relationship here with the leasing agent started out okay during an in-person visit (although he did tell me to say I had only 2 pets, (and later 1) when I really have 3, so that I could: a) do an end-run around the stated maximum of 2; and b)avoid paying the additional fee and rent! When I asked what would happen when/if it was found out I had more than 1--he told me that no one (even maintenance) will care and, simply do a mea culpa and say that I had 'just gotten' another! What kind of business tells you to falsify information?! He also told me that the pet deposit was refundable (which I knew it is not). I applied, and was evidently accepted, though withdrew the application almost immediately as another apartment complex accepted an application. I asked for a refund of the $307, and was denied (no surprise) even though they NEVER ran the Experian credit check. As plans changed, and I did not move into the aforementioned alternate, I later made an in person visit (I am from out of state, and made two trips to Sarasota to apartment shop) to see whether perhaps there would be a unit that would work for me. The man was still on his 2 hour lunch break, and the only person on duty was busy with another client. I get that, I can wait. She told me to take a seat, and would be with me as soon as she was done with the other client. But for the 15 minutes I sat there (and I had MET this woman, and spoken to her on the phone) she never apologized for the wait, never asked whether I would like a beverage, never asked whether she could take my number to call later--completely ignored me, and frankly seemed annoyed I was there. I left. I didn't look back, so I have no idea what she may have said, but don't think it broke her heart I left. I originally chose SP because the Sabal floor plan is terrific, but after wiping the stars out of my eyes, I must say--the walkways are dirty and seem neglected. Not secure, you can walk through a gap in the fence. AVOID!!

Worst place ever you ask for things to get fixed they will come look at it and say they have to prefer a part and come back in weeks. I have needed my air ducks cleaned due to a lung condition was told months ago it would be done its still not done. The hallways and stairs are always dirty. Residents keep there trash in the hallway. Rent goes up like crazy but no acctivities and very dirty.