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Westlake Apartment Homes

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1000 Cardinal Cove Circle, Sanford, FL 32771

Ratings & Reviews

Review
Westlake Apartment Homes

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Overall Ratings
(53 Ratings)

18 Reviews for Westlake Apartment Homes

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Certified Resident

The grounds have some issues. Landscaping isnt good because they dont enforce people cleaning up after their pets. Also the two play grounds are never maintained. They are overgrown and have trash. The pool in the front is clean but the back one has had some issues, they had to close it for a couple of weeks due to health inspection failure. Mostly quiet place.

09-17-2018

Was this helpful?
Thank you for your feedback. We thank you for your comments regarding our grounds and we will look into these matters to correct them right away. I did want to share that the back pool was closed however due to a new fence being installed and permitting and inspections needing to be approved before we could reopen. New fencing brings new up to date codes. For this inconvenience we are glad that we have two pools to choose from. We hope you are enjoying the pool.

09-20-2018

Thank you for your feedback. We thank you for your comments regarding our grounds and we will look into these matters to correct them right away. I did want to share that the back pool was closed however due to a new fence being installed and permitting and inspections needing to be approved before we could reopen. New fencing brings new up to date codes. For this inconvenience we are glad that we have two pools to choose from. We hope you are enjoying the pool.

09-20-2018

Certified Resident

The staff is very nice. Sonya in the office is an amazing representative of your company! Even the maintenance men are all very professional and kind. Charlie has always went above and beyond. The valet trash is a huge issue. Why even say you offer it? Because let's just be honest, you don't. It's ALWAYS collecting in front of doors. They rarely pick it up and it's disgusting. There's pest issues that stem from that. Also, the gate.... it never works. There are so many problems with that gate it's been a horrendous problem. The apartments also have very poor sound elimination. I can hear everything my neighbors do. Everything. For the amount of money you charge I just feel you could tighten things up. That's why I have thankfully completed my lease and will NOT be renewing. Olivia was very kind in assisting with that as well. Again, your staff is great! Thank you for asking for my opinion.

09-17-2018

Was this helpful?
Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Certified Resident

They moved me into an apartment that's infested with roaches. In fact, the entire building is infested with roaches. I have all brand new furniture in my apartment, and my previous residence had no pest problems. The entire building they moved me into has a roach problem, and now they are trying to charge me more money to move to a building that's not infested with roaches. And they won't even refund my moving fees it will cost to move me to a roach free apartment. Now I have to break my lease and move to a new luxury apartment complex. This is very frustrating and inconvenient. I can't afford this right now, but I have no choice because of the unfair way I am being treated. What kind of apartment wittingly moves a tenant into a roach infested apartment?! The neighbors across the hall moved and broke their lease for the same reason.

09-16-2018

Was this helpful?
We do apologize for this inconvenience. We understand your concerns and we did offer to relocate you to another apartment at a discounted rate. We did not move you into an infested apartment as previously discussed this apartment was free from bugs. We have also offered an extensive pest service to your existing unit to prevent your moving, however you have declined all of our offers. We wish you the best in your future home.

09-20-2018

Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Certified Resident

I've been living in Westlake Apartments for three years and until today I have not had any problems. It is good to live there and calm.

09-15-2018

Was this helpful?
Thank you for your feedback, we are glad to hear that you enjoy Westlake

09-20-2018

Thank you for your feedback, we are glad to hear that you enjoy Westlake

09-20-2018

Certified Resident

The management, staff and maintenance have always been courteous and responsive to any issues, questions or problems we have. Maintenance is quick to respond and complete and work request we submit and are very knowledgeable about everything they do while be professional and very courteous. The office takes concern and initiative to make sure the resolve any issues or concerns we have as well as provide us with extensive efforts to provide a safe and happy home to everyone. They make sure to resolve to their best ability any problems or issues with neighbors or outside individuals. They go above and beyond to make us feel safe and happy in our home and community. We have been here over a year and they assured us through their actions of our value and importance to them as their residents. We love it here and it is because of the individuals that work here.

09-13-2018

Was this helpful?
Thank you for your honest and positive review. We are glad that you are happy with your home at Westlake. As always if we can help with anything let us know.

09-20-2018

Thank you for your honest and positive review. We are glad that you are happy with your home at Westlake. As always if we can help with anything let us know.

09-20-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Garden Tub
Hardwood Flooring
New/Renovated Interior
Oversized Closets
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Garage
Gated Access
High Speed Internet Access
Pet Park
Playground
Public Transportation
Swimming Pool
Tennis Court(s)
Wireless Internet Access
On Site Maintenance
On Site Management
On Site Patrol
Pet Friendly

Additional Features

Fully Equipped Kitchen
Online Payments Available
Garden Tub
Ceiling Fan
Outdoor Kitchen and Fire Pit
9' and 10' Ceilings
Lakeside Apartments
Dog Park
Scenic Views
Balconies and Solariums
Oversized Closets
Washer/Dryer
Central Heat and Air
Valet Trash Removal
Storage Units Available

Property Details

Westlake Apartment Homes

Indulge your senses at Westlake Apartment Homes. Beautiful lakeside living near Lake Mary/Heathrow/Sanford! Relax and enjoy the tranquil surroundings and charming lake from your balcony or solarium. From our enormous sunrooms, you can feel the rays of sun and let the natural light fill your home. And that's just the beginning. Offering unique one, two, and three-bedroom floorplans all with private entrances, large walk-in closets, washer and dryer, a garden style tub, and so much more. For all of your recreation needs, you'll find a completely renovated pool area with outdoor kitchen and fire pit, a second swimming pool, a state-of-the-art 24-hour fitness center, two play areas, tennis court and so much more! Enjoy the luxury of "A" rated Seminole County Schools. Our gated community is ingeniously located next to I-4 and 417 and we are a gateway to all major employers and entertainment. Our luxury community is only minutes from everything, including the Aerosim Flight School.

Schools

Wilson Elementary School

985 S Orange Blvd
Grades PK-5 | Public
View Properties This School Serves
8/10

Seminole High School

2701 Ridgewood Ave
Grades PK-12 | Public
View Properties This School Serves
6/10

Bentley Elementary School

2190 Oregon Ave
Grades PK-5 | Public
View Properties This School Serves
5/10

Markham Woods Middle School

6003 Markham Woods Road
Grades 6-8 | Public
View Properties This School Serves
5/10

Idyllwilde Elementary School

430 Vihlen Rd
Grades PK-5 | Public
View Properties This School Serves
3/10

Page Private School

100 Aero Ln
Grades PK-8 | Private
View Properties This School Serves
No Rating

Holy Cross Lutheran Academy

5450 Holy Cross Ct
Grades PK-9 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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