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Westlake Apartment Homes

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1000 Cardinal Cove Circle, Sanford, FL 32771

Ratings & Reviews

Review
Westlake Apartment Homes

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Overall Ratings
(55 Ratings)

20 Reviews for Westlake Apartment Homes

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We have lived here for a few years and feel very safe and love the community. The apartments are a great size with everything you need including a washer and dryer. Great amenities including valet trash pickup 5 days a week. The grounds are pretty and kept up as well as the buildings. The area is quiet and the weekends are very peaceful. Tracy is a great apartment manager. She is friendly, professional, works hard to keep the community good for the residents, and maintains the structure, landscaping, and upkeep ongoing. Sonia was here when we came here and is awesome. She is friendly, professional and is great at what she does. All the maintenance and staff work very hard and try to assist the residents with all requests and issues diligently. The maintenance work very hard and when on call they come out quickly for any emergencies. Recently we had to call for a few issues and spoke with Olivia. Each and every time we called and spoke with her she took care of the issue within the same day. She is very professional and makes the tenants a priority. She also follows up to make sure things were taken care of. A couple of these issues were maintenance related and she sent Michael her to take care of them. He came out within the hour, checked out the problem and one of the things he needed to work on he had to come back to add touchups to what he did, which he did. He takes his time to make sure the issue is resolved no matter how busy he is. Both are very personable and show great concern to the issue at hand and to relieve the tenants of their concerns. Westlake is a great place to live and call home. There are great restaurants and shopping close in proximity as well as major highways. But the most important thing is how you are made to feel by the manager and staff that make us happy to call this home. Love it here.

02-27-2020

Was this helpful?
Thank you for your feedback. We are glad that you enjoy Westlake. We are always here to help and makes things better for you.

03-04-2020

Great place to live. Friendly and professional staff. Great community. The Assistant manager is awesome and attentive to the needs of the residents.

02-17-2020

Was this helpful?
We are so glad that you are enjoying your home at Westlake. We think Olivia is awesome too!

02-26-2020

Certified Resident

The grounds have some issues. Landscaping isnt good because they dont enforce people cleaning up after their pets. Also the two play grounds are never maintained. They are overgrown and have trash. The pool in the front is clean but the back one has had some issues, they had to close it for a couple of weeks due to health inspection failure. Mostly quiet place.

09-17-2018

Was this helpful?
Thank you for your feedback. We thank you for your comments regarding our grounds and we will look into these matters to correct them right away. I did want to share that the back pool was closed however due to a new fence being installed and permitting and inspections needing to be approved before we could reopen. New fencing brings new up to date codes. For this inconvenience we are glad that we have two pools to choose from. We hope you are enjoying the pool.

09-20-2018

Thank you for your feedback. We thank you for your comments regarding our grounds and we will look into these matters to correct them right away. I did want to share that the back pool was closed however due to a new fence being installed and permitting and inspections needing to be approved before we could reopen. New fencing brings new up to date codes. For this inconvenience we are glad that we have two pools to choose from. We hope you are enjoying the pool.

09-20-2018

Certified Resident

The staff is very nice. Sonya in the office is an amazing representative of your company! Even the maintenance men are all very professional and kind. Charlie has always went above and beyond. The valet trash is a huge issue. Why even say you offer it? Because let's just be honest, you don't. It's ALWAYS collecting in front of doors. They rarely pick it up and it's disgusting. There's pest issues that stem from that. Also, the gate.... it never works. There are so many problems with that gate it's been a horrendous problem. The apartments also have very poor sound elimination. I can hear everything my neighbors do. Everything. For the amount of money you charge I just feel you could tighten things up. That's why I have thankfully completed my lease and will NOT be renewing. Olivia was very kind in assisting with that as well. Again, your staff is great! Thank you for asking for my opinion.

09-17-2018

Was this helpful?
Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Certified Resident

They moved me into an apartment that's infested with roaches. In fact, the entire building is infested with roaches. I have all brand new furniture in my apartment, and my previous residence had no pest problems. The entire building they moved me into has a roach problem, and now they are trying to charge me more money to move to a building that's not infested with roaches. And they won't even refund my moving fees it will cost to move me to a roach free apartment. Now I have to break my lease and move to a new luxury apartment complex. This is very frustrating and inconvenient. I can't afford this right now, but I have no choice because of the unfair way I am being treated. What kind of apartment wittingly moves a tenant into a roach infested apartment?! The neighbors across the hall moved and broke their lease for the same reason.

09-16-2018

Was this helpful?
We do apologize for this inconvenience. We understand your concerns and we did offer to relocate you to another apartment at a discounted rate. We did not move you into an infested apartment as previously discussed this apartment was free from bugs. We have also offered an extensive pest service to your existing unit to prevent your moving, however you have declined all of our offers. We wish you the best in your future home.

09-20-2018

Thank you for your feedback on the staff. I am glad that you are satisfied with the Customer Service. I do apologize about the trash. We are working with our 3rd party vendor and you as a resident are more then welcome to contact them as well. They have a customer service number for customers to voice their concerns. There number is 877-574-2587

09-20-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Garden Tub
Hardwood Flooring
New/Renovated Interior
Oversized Closets
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Gated Access
High Speed Internet Access
Pet Park
Playground
Public Transportation
Swimming Pool
Tennis Court(s)
Wireless Internet Access
On Site Maintenance
On Site Management
On Site Patrol

Additional Features

Online Payments Available
Renovated Kitchens
Fully Equipped Kitchen
Garden Tub
Outdoor Kitchen and Fire Pit
Ceiling Fan
9' and 10' Ceilings
Business Center
Lakeside Apartments
Dog Park
Scenic Views
Balconies and Solariums
Oversized Closets
Washer/Dryer
Central Heat and Air
Valet Trash Removal
Storage Units Available

Property Details

Westlake Apartment Homes

Indulge your senses at Westlake Apartment Homes. Beautiful lakeside living near Lake Mary/Heathrow/Sanford! Relax and enjoy the tranquil surroundings and charming lake from your balcony or solarium. From our enormous sunrooms, you can feel the rays of sun and let the natural light fill your home. And that's just the beginning. Offering unique one, two, and three-bedroom floorplans all with private entrances, large walk-in closets, washer and dryer, a garden style tub, and so much more. For all of your recreation needs, you'll find a completely renovated pool area with outdoor kitchen and fire pit, a second swimming pool, a state-of-the-art 24-hour fitness center, two play areas, tennis court and so much more! Enjoy the luxury of "A" rated Seminole County Schools. Our gated community is ingeniously located next to I-4 and 417 and we are a gateway to all major employers and entertainment. Our luxury community is only minutes from everything, including the Aerosim Flight School.

Schools

Wilson Elementary School

985 Orange Blvd
Grades PK-5 | Public
Apartments Near Wilson Elementary School
8/10
Great Schools®

Seminole High School

2701 Ridgewood Ave
Grades PK-12 | Public
Apartments Near Seminole High School
6/10
Great Schools®

Bentley Elementary School

2190 S Oregon Ave
Grades PK-5 | Public
Apartments Near Bentley Elementary School
5/10
Great Schools®

Markham Woods Middle School

6003 Markham Woods Rd
Grades 6-8 | Public
Apartments Near Markham Woods Middle School
5/10
Great Schools®

Idyllwilde Elementary School

430 Vihlen Rd
Grades PK-5 | Public
Apartments Near Idyllwilde Elementary School
3/10
Great Schools®

Page Private School

100 Aero Ln
Grades PK-8 | Private
Apartments Near Page Private School
No Rating
Great Schools®

Holy Cross Lutheran Academy

5450 Holy Cross Ct
Grades PK-9 | Private
Apartments Near Holy Cross Lutheran Academy
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Frequently Asked Questions About Westlake Apartment Homes

Are there any apartments currently available here?

The current availability is unknown for this property.
For properties with guaranteed availability, try our Sanford Apartments search.

Are there any cheaper apartments nearby?

Yes! For the best deal, we recommend using our cheap apartments filter.

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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