Hermitage Apartment Homes are in the heart of all the action. Paying homage to the art gallery in St. Petersburg, Russia, that our luxury community is named after, our lobby will feature an art gallery full of beautiful paintings and sculptures. Our brand-new community will feature a rooftop spa and swimming pool, a fully-equipped fitness center, and an outdoor grilling area perfect for entertaining. Our luxury apartments will feature granite countertops, two-tone cabinets*, and stainless steel appliances in each kitchen. Residents will love the convenience of having a washer and dryer in their apartment home.
DO NOT MOVE HERE! When you talk to a leasing agent in the beginning they will tell you everything you want to hear, they are so accommodating in the beginning when they are trying to get you to sign the lease, as soon as you move in you will never get a problem resolved!
I have lived here for 8 months I WILL NOT be renewing my lease, here are a few of the problems I've encountered...
Maintenance staff will not fix anything that breaks they put "band aids" on the problems. My ac has broken down every month since I've been here they keep defrosting it jiggy rigging it only for it to break again in a few weeks, I've begged them to look deeper into the ac problem but they just don't care.
I live on the penthouse floor where I pay nearly 2000 dollars a month for my one bedroom, there are dog pee stains from the elevator all the way down the halls, they wont clean them or address the tenants who just let there dogs pee everywhere... the "PH" letter sign on the elevator buttons has been ripped off from someone vandalizing the elevator for over 6 months now.
Parking is IMPOSSIBLE I have to make an iPhone note to remember where I park every day because there are no assigned parking, also if I park on the top floor it takes me a solid 6 minutes to drive down the parking garage.
NOT ENOUGH ELEVATORS... I wait 10 minutes every morning to get the elevator.
Coffee machine is ALWAYS broken, water in the fridge is always empty.
These are just a few of the many issues here, I do not recommend and can not wait to move. Its sad when a management company neglects its tenants to this extent, especially when the tenants are paying such a high dollar.
Living here is comparable to living in a boarding kennel with terrible management. Dogs urinate constantly on the carpet in front of the elevators before they get outside and while they do clean the carpets regularly there doesnt seem to be any effort to curb the behavior. Pet urine, being the more pleasant of the odors in the city block length hallway, is masked by a dumpster smell from every unit as Trash Vallet is mandatory. People put their garbage outside their apartments at all times including weekends and not in a garbage bin so the carpet is stained and smelly long after it is removed. The fastest and most efficient elevator is the designated moving elevator and locked out for that purpose most all nights and weekends since I moved in. The other elevators, in my opinion, are not sufficient for a pet friendly building with over 300 units. Another addition to the kennel atmosphere is the constant and relentless barking. I have an apartment facing the courtyard and when the weather is nice I open my door so I may enjoy the echoes of every tenant who also has their doors open and are apparently numb to the sounds their dogs make. The front door has a weak seal and any dogs that bark all day every day in the units with the doors closed can easily be heard in my unit. You can tell they spent a bunch of money on this place but cut corners in some questionable areas. Security is a joke as all the tenants are constantly walking their dogs and hold the doors open for you. Stairwells give access to the different floors once you are in one of the half dozen entry points. When spending the millions of dollars on this building they ended up going with the approximately $18 Smartkey deadbolt. Took an email and four calls to get a response. They charged me two months rent to get out of the lease. I left voicemails on every call. Terrible Management!!!
Tough times at the Hermitage
We have found that the Hermitage is going through some major growing, operational and opening pains, The building is experiencing all kinds of elevator problems, the business center is not 100% functional, the parking garage is still not secure, there are constant policy changes which are extremely drastic from what was said during the pre-sales consultation, the management is slow to respond to issues requested of them and fees for amenities are different than originally quoted, all is extremely frustrating!