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Retreat at Crosstown

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10301 Marsh Harbor Way, Riverview, FL 33578

Ratings & Reviews

Retreat at Crosstown

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Overall Ratings
(280 Ratings)

83 Reviews for Retreat at Crosstown

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I have lived here for 1 1\2 years now. This place is wonderful and the staff and maintenance here are very professional. Anytime there has been a problem, they make sure it is taken care of quickly. Everyone seems to be very knowledgeable and friendly. Beautiful place to live. As a business owner myself for over 35 years, I can also say that most of the people who give bad reviews do so because they probably owe money and want to get out of paying, I am glad to make this my home. I will be here for years to come.


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We appreciate your encouraging review! We are proud to have earned your respect and loyalty by providing a pleasant community with professional, responsive team members. Thank you for the recognition of our efforts.


They gave it a fresh coat of paint but you still dont get what you pay for. Appliances are junky no name that arent energy efficient. Theres weed everywhere. Loud people in cars playing loud music all hours of the night. You tell management and they dont address any of it. The walls are paper thin. I can hear my neighbor peeing and my other one hacking up a lung from my bedroom. Thats gross. Theres dog poop everywhere, Ive had to clean dog crap out of my shoes so much its insane. Theres bugs everywhere from ants to fleas to spiders to roaches. You pay monthly for pest control but you have to ask for them to come to your house. Theres no preventative pest control in unit. The speed bumps are the dumbest thing because idiots haul through here anyway. They keep raising the rent though. No upgrades and nonexistent maintenance once you already live here. They dont care, theyre getting your money and they know its a pain and expensive to move. My rent has been raised over $100 per month living here and its still the same crap heap with gross carpet and busted, moldy Cupboards and they say theyll come fix the stuff but they never do. You have to ask over and over for maintenance because they do as little as possible. And they dont even tell you when theyre going to fix the issue. Could be the same day, could be four days later. And the office never picks up the phone. You can call 100 times and 100 times it will go to the answering machine so when you walk up there, turns out nobodys in the office during business hours. Its unprofessional. Theyve got high turnover of office people too. A lot of people are moving out because there are better places for comparable prices.


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We are very concerned to hear about your negative perspective regarding your time in our community. We can assure you that our team is dedicated to providing excellent service and creating a comfortable, inviting environment, and we sincerely apologize if you feel we have missed the mark. Keeping our property clean is a community effort and while our team does all they can to maintain our grounds, we also rely on residents to pick up after their pets. Noise pollution can also be an unfortunate side effect of living in a multifamily housing situation, but if the noise is excessive, or you feel that your neighbors are violating community policies, we would be happy to discuss the matter with you in more detail. It is important to us that all of our residents feel at peace in their homes, so if you are experiencing any issue with pests, malfunctioning appliances, or any other maintenance issues, please reach out to our office directly. It is imperative that we work with you to improve your stay, so please stop by our office to meet with our management team at your earliest convenience. Thank you.


I love living here! Staff is super friendly and community is very quiet. Im happy I chose Retreat!


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We are so happy to have you as a member of our community! We're always here for you if there is anything you need but until then, we hope you continue to enjoy your home. Thank you for choosing Retreat at Crosstown!


I went to look at the property on Saturday and i thought the place was beautiful. I was told that as long as we placed our application in 24hrs we received the special of half off the fees. I turned in our application on sunday and asked what I needed and was told 175 and it had to be a money order or certified check. I told her that I would be able to bring that plus my pay stubs on Wednesday and she told me that was fine. I came back in on Wednesday and was told that now because it was over the 24hrs we had to pay full price for everything. if I could give a zero star rating I would because for someone trying to move in someplace and because I was given inaccurate information it is not a great way to start any type of relationship. the worst part was there was no trying to see what tracy could do or even trying to help.


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It is unfortunate to hear that your initial experience with our community has not matched up with the standard of service that we strive to provide, Justin. We sincerely apologize for the miscommunication, and for any inconveniences you've encountered as a result. We'd greatly appreciate the opportunity to improve upon our original communication going forward, so please come by the office or give us a call to discuss your concerns directly with our management team at your earliest convenience.


Worst place I ever lived. Now you already know that I gave notice for 16Sep and you did not pro rate my rate but you were certain to charge me double for water, which has not been used there in over two weeks. Capital Venture must be your name because you are pushing out existing residents by doubling their rent and it's obvious all you care about is money. The signs in your community about your multi million dollar review saying it's for the residents and that we are worth it is complete bull It's about bottom line for the owners. It has nothing to do with the residents.


Was this helpful?
It is very unfortunate to hear that your experience with us has been less than great. We certainly understand your frustration, but we assure you that we research the current market to provide accurate rates for all of our residents. We genuinely care for our community and strive to provide a comfortable environment for a fair rate. We would appreciate the opportunity to discuss your concerns with us directly, so please visit our office or give us a call at your convenience. Thank you.



Apartment Features

Air Conditioning
Cable Ready
New/Renovated Interior
Some Paid Utilities
Washer & Dryer In Unit

Community Features

Accepts Electronic Payments
Laundry Facility
Controlled Access
On Site Management

Additional Features

Designer Inspired Kitchen Tile Backsplash
Outdoor Gathering Area with Fire Pit
Granite Countertops
Grilling Area
Hardwood Inspired Flooring
Car Care Facility
Full Size Washer and Dryer Included
Game Room with Billiards Table
Walk In Closets
Screened Balconies and Patios
2" Wood Like Blinds
Lake Views
Vaulted Ceiling
Pool Views*
Wooded View

Property Details

Retreat at Crosstown

Retreat at Crosstown is your premier destination for deluxe apartment living! Boasting a desirable location near Tampa and Brandon, our Riverview apartments strive to offer you the carefree lifestyle you deserve. To achieve this, we've prepared a host of luxury amenities and a selection of spacious floor plans with gorgeous interiors. Indulge in the ultimate modern living experience together with your furry companion - we welcome pets, too.

From the first moment you arrive on our premises, you'll feel right at home. Combining style with functionality, you get to benefit from a stainless-steel appliance package that includes a microwave, with granite countertops, designer-inspired kitchen tile backsplashes, and a full-size W/D set available, too. Your one or two-bedroom home also features hardwood-inspired flooring, distinct vaulted ceilings, walk-in closets, and 2" wood-like blinds, all meant to add up to a dream home for you. Reading a magazine or your favorite book is even more inspiring next to your fireplace or at the screened patio and balcony. And who wouldn't enjoy the convenience of having a grilling and outdoor gathering area with a fire pit right on site? Invite your friends over, have a blast at either of the venues, or head directly to the game room which also features a billiards table. In the mood for a refreshing swim or have new fitness goals to achieve? Our resort-style pool and 24-hour fitness center are at your disposal, too. Visit our coveted address right off I-75 and near the Selmon Expressway, Lee Roy, and Hwy 301. One of our Riverview apartments could be your new home in no time!


Frost Elementary School

3950 S Falkenburg Rd
Grades PK-5 | Public
Apartments Near Frost Elementary School
Great Schools®

Spoto High School

8538 Eagle Palm Dr
Grades 9-12 | Public
Apartments Near Spoto High School
Great Schools®

Giunta Middle School

4202 S Falkenburg Rd
Grades 6-8 | Public
Apartments Near Giunta Middle School
Great Schools®

Harvest Time Christian School

1511 S Us Highway 301
Grades PK-8 | Private
Apartments Near Harvest Time Christian School
No Rating
Great Schools®

Progress Village Christian Academy

7927 Flower Ave
Grades PK-6 | Private
Apartments Near Progress Village Christian Academy
No Rating
Great Schools®

Winthrop Charter School

6204 Scholars Hill Ln
Grades K-8 | Charter
Apartments Near Winthrop Charter School
Great Schools®

Pivot Charter School

3020 S Falkenburg Rd
Grades 6-12 | Charter
Apartments Near Pivot Charter School
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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