Since moving into this apartment in May of this year I have had nothing but problems and mind you its now just August. First prior to moving in I was getting some form of contact from them everyday hounding me to make sure all the paperwork was completed. But after moving in and trying to contact them regarding things that needed to be done, (mind you this was work that was on my move in check list and they were aware that this work needed to be done)I wasn't getting any response until I brought this to their attention. First the bathtub looked like it had not been cleaned since the prior tenant moved out, didn't get taken care of until July. The exhaust fan in the bathroom was not working and still has not been fixed. Some of the steps leading up to my apartment were breaking apart, they fixed them by putting what looks like putty on them an just left it, looks like it was done by a 3 year old. My biggest complaint is the money I had to spend to get a new dryer due to their negligence. My dryer quit working. I go to check the breaker box to see if breaker had tripped, the box had been painted shut. I contact them the office and let them know. I specifically asked them could they come check the breaker to make sure it had not tripped before I spent the money on a new dryer. My dryer was dated but worked well. and figured if it had broken it wouldn't be worth putting money into to fix it. So maintenance came out, he said the breaker was fine and also checked to make sure the socket was getting power. He said both where fine and it must be the dryer. So I get a new dryer and plug it in and it doesn't work. I contact them again to come out and another maintenance guy comes out and does something to the breaker, he says it was tripped and it worked. So now I have purchased a new dryer that I did not need. I contacted the corporate office and left a message, no response. The property manger says its not their fault and not willing to compensate me in any way
I am a senior citizen who has lived in the area since 1972. I recall when Twin Lakes was a condo complex. That is one of the (many) reasons I like staying here. PLUS, I am central to both of my sons and within walking distance to Outback.
Very nice and clean area. Excellent place to live.
Until now the experience had being wonderful.
Mostly good experiences. The community is quiet, clean, well maintained and homey. I have been happy the 8 years that I have lived here
Twin Lakes Apartments features unique, open floor plans with well-appointed upgrades. Faux wood flooring, walk-in closets, cozy fireplaces, kitchen islands, washer/dryer hook ups, and vaulted ceilings are just a handful of features available in our stunning one and two bedroom apartment homes. Our high tech fitness center offers state of the art equipment allowing you to sync your workout program with your personal technology. Our exterior amenities include a refreshing pool/spa area, full-service bbq/firepit, tennis courts, bark park with benches, car care center, and valet trash services. Twin Lakes is a tech-savvy community, offering online services starting with your initial inquiry, application process, lease signing, rental payments, and maintenance requests. Our office offers your morning coffee, lemonade, fruit, and snacks. All this and more to ensure your exceptional living experience at Twin Lakes Apartments.
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