My experience with Pavillions of Monterey has been great. I love my apartment and the office people have been so helpful.
Im going to state the facts about my year long residency here and let you determine your own opinion.
When I moved in, the apartment had stains, most likely from a pet, that would not come out of the carpet. The tile grout was black. When I moved the gas stove, there were herb bottles, a hanger, old food, and this orange sticky residue that I believe was rust mixed with something else. I could not remove this no matter what I tried. At the top of the shower, there was a white powder all around the top that looked like it had been there awhile, most likely for roaches. There were no air filters for the vents. My back light on the outside porch did not work. After taking photos of all of these problems, I emailed them to the property manager and waited for her to fix the problems. I had to move in 4 days late (non-refundable), and also they only shampooed the carpet (the smells and stains were not removed) and they did clean the grout on the tile, but not underneath the fridge and oven. They left all the other messes.
During my stay, the air conditioning would only get so could during the summer months. There is also a weird smell, a bit like a nursing home. You can easily tell the buildings are old. We had gotten a storm that took down a good portion of the fence panels in the dog park and other various places around the property. The dog park fence was not fixed until after I left so that meant I could not use the dog park from October 2017-July 2018. Also, the dog park was filled with fleas and the grass has something in it that dogs like to eat. There are multiple dog stations around the property, but the poop bags were constantly out. There are also dumpsters on each corner which normally contain old furniture or trash outside of the dumpster because so many people move out. I have so much more to say but am out of space.
The turn over rate is great... They don't follow the contract on parking spots so good luck on that...So when people have non registered live in's or guest all the time good luck on getting a parking spot even being a paying resident... Also, the water, sewer, and garbage is divided by how many units.. according to the contract it is also supposed to be based on the amount of occupancy per unit... yeah right they just divide on how many units... so if your a single occupancy you will pay the same as someone living with 3 other people... and when you call the office and question this Paige will be happy to inform you that your wrong and your contract doesn't mean anything.. Weekends are loud because of the younger residents/ college students. I would tell you check other places before here somewhere where they include the water and sewer and garbage instead of being charged for it all here..
I have been living at The Pavilions for about a month now and I am very happy with everything! The apartment itself is a great size for just myself and my little doggie. I love my countertops! My neighbors are all quiet and friendly. The staff, particularly Paige, has been very helpful and friendly with everything. I've only called in for service once and they guys came that day and fixed it right. After reading some negative reviews I was a little scared to sign a contract here but I am so glad that I did. I am very happy here and already prepared to renew my contract when it is time.
Welcome to the Pavilions at Monterey Apartments, we are a beautifully upgraded 1 bedroom community with something to offer everybody. Your new home will have new cabinetry, new counter tops, modern light fixtures, a stackable washer/dryer in your apartment plus your very own private balcony or screened in porch. Enjoy our lush, tropical landscape in our lakeside lounge chairs and experience what it is like to live in luxury. If proximity is your concern we are a short drive or walk to Publix, Walmart, Save a lot and many other popular businesses and restaurants. We are a ten minute drive to Eastern Florida State College and The Florida Institute of Technology. Also, conveniently located close to our beautiful Florida beaches. Special: First month's rent FREE!!! We will see you today!
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