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I did not receive any response from the leasing office after I submitted a request to apply for an apartment. I emailed and called them several times but no reply. What great customer service? I can only imagine what I would be dealing with if I became a tenant of their community.
Beautiful,excelent and wonder
It's been three days and no one has gotten back to me.
Management is terrible. The property manager is very unprofessional and discusses the issues that some tenants have with other tenants. The air conditioning broke and no one came out to fix it. It took a call to corporate for the manager to come take a look and even then nothing was done. The apartments overall are very nice, and it's a very quiet area and I do feel safe. I do not, however, trust management to get anything done.
The office staff was terrible. There was one older woman who was very sweet, but the manager had such an attitude! My roommates and I were charged almost $500 total upon moving out for damages that did not exist. When asked for proof, we were given the statement that there was no need to show proof, that the staff would not lie. Um, what? And, upon moving out I saw that there was MOLD all over my closet!
Riverwind takes great pride in furnishing the amenities that you want, like free printing, a hot spa and a high definition movie theatre; working and studying are just easier with the right comforts. We provide peace of mind, too. A Seminole County Deputy patrols our complex seven nights a week so that you can sleep soundly. We also want you to feel at home. That is why our staff is dedicated to serving you in every way, from resident functions to Thanksgiving dinners. Want free breakfast? Riverwind staff supplies a free breakfast for residents every week, so you can tell mom you're eating well.