The Courtney at Universal Boulevard luxury apartments are multi-faceted by design and intended to make every aspect of your life better. Located in the heart of South Orlando's employment and entertainment centers with world-class shopping and nightlife, everything about The Courtney at Universal Boulevard was envisioned to make your life work beautifully. Residences at The Courtney at Universal Boulevard will offer more than just great design they reflect your style, your vision, your life. Our distinctive collection of studio, one, two, and three bedroom residences start with our top-quality offering of Eco-friendly features and finishes to create a warm and inspiring environment. We are located directly on Universal Boulevard, Orlando, FL. Apartments located near Universal Studios, Disney, and many more attractions!
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The Courtney is by far the best place I've ever lived. Clean, quiet and everyone is sooooo nice! The amentities are great and the apartments are even nicer!
Fix The Dog Park
Ive had nothing but expensive problems since I moved in here. The first 6 weeks the AC didnt work (I lived on 4th floor, it was HOT). Had to threaten to break the lease to get some help to get it fixed. The office staff send rude, offensive, threatening emails regarding their rules and procedures weekly. The pool and other amenities are never open. The apartments are cheaply built (cabinets break, floor comes up, tiles uneven, and even windows that dont close properly).
They made a mistake on my lease renewal in my favor for $21. I paid the amount on the lease. I was shocked when they called and told me my rent was late. I told them I paid exactly what was on my lease which is a legal document. I cant tell you the unprofessional things they said and called me, trying to collect the $21. I was stuck in the renewal lease and couldnt get out of it, so the last 16 months I lived there angry about what they said about me. I couldnt wait to move out.
Now that I moved out, they are claiming that the small scratches on the cook top require its replacement. They expect me to replace the cooktop for $200 so that they can justify the high rents they are charging for the next guest who expects a perfect cooktop. I talked to the maintenance people there, and they replace the cook top for every move out and will expect YOU to pay for it. So, if you sign here, you better be prepared to buy a new stove when you leave.
I tried to call them 21 times over 11 days to settle this cooktop issue, and no one would return my call. Getting them to answer the phone is hard, getting them to call you back is impossible. I offered to settle this by paying 50% which they denied. They also are unwilling to accept partial payments for what I agree I owe (I assume this is some kind of legal maneuvering).
I have never in my 40+ years been treated so poorly. Their rents are very high, I always paid on time, I followed the rules, and they still treat you like they found you under their shoe.
The Courtney has sufficient quality regarding its living spaces. Management customer service could improve, but overall it's been an average experience thus far.