Montevista at Windermere

We live here for almost 5 years. Quiet and clean place! Near everything! Universal, outlets, shopping, great schools and more! Good staff, maintenance guys are excellent and work quickly!

Been here 5 years theres been ups and downs but thats every apt complex. Anytime if had an issue in my apartment maintenance Has been there in a timely manner, and Sam in the front office is very nice and will help work with you if there is an issue. If your water is shut off or they are doing anything els you would need to know about they send out a txt so you know whats going on witch is nice because I usually dont check my emails as much as I should.

I have unfortunately made the mistake of trusting an apartment complex when they rave about "New Management!" I did not think that it was humanly possible for the management at this complex to get worse than it was, and yet somehow I was proven wrong. I have lived in this complex since moving to Orlando in 2015, thinking that for the price I really couldn't go wrong. Let me tell you, you absolutely get what you pay for here and the returns on investment have driven down drastically. When you pay a certain price, you expect a certain quality right? In college your $400/month apartment was blegh, but that was expected. When you are paying upwards of $1,200/month I think it is fair to expect an apartment that is in adequate working condition and clean. Not here. Laziness and poor work ethic are the motto here, and this filters nicely into the quality of living. A/C units from the 1990's guaranteed to keep your system from ever turning off, with the added bonus of your interior unit fan sounding like grandmas rocking chair with turbo enabled. Sloppily painted and "restored" apartments. Poorly assembled kitchen cabinets, paint stained mirrors in the bathrooms, toilets that struggle to flush. Honestly there are more negatives than positives at this point. For the longest time I was able to look over these items, minor inconveniences if you will, because the price was still acceptable. But fast forward two years and rent has been increased over $200 with ZERO improvements. If anything things have gotten worse! Security at night so your car doesn't get robbed(frequent occurrence)? Cut it. Trash collection that comes on the weekend? Cut it. Any sort of preventative maintenance or upkeep to existing apartments? Cut it.

I moved to this community December 2015, what a mistake. My car was broken into twice in the span of two weeks a month after I moved in and management could not have cared less. I would see the patrol vehicle maybe once every two weeks. I saw countless cars broken into after mine and I even saw cars on blocks multiple times from people stealing their tires and rims. Management seems to be run by EILEEN who is incredibly rude and should be removed from her position immediately. I moved out of this complex January 15th and I am STILL trying to get my security deposit I was promised back. The first time I called complaining that I still hadn't recieved it EILEEN said she would call me back with information. A few days passed and I didn't hear anything so I called again and it turns out EILEEN had gone on vacation for a week and never bothered to do anything for me. After that it has been another THREE MONTHS of her dodging calls and being rude when I finally do get her on the phone. DO NOT MOVE IN TO MONTAVISTA UNLESS YOU ENJOY BREAK INS AND LOST MONEY.

The staff was very helpful, maintenance does a excellent job of keeping up with request.