We just left his complex a month ago after 5 years of renting. These people are charging us 817.79 dollars, including the carpet fee. They said that it is ruined. What would you expect from a carpet when you used it for 5 years especially when you have kids? They probably thinking of re-using the carpet for the new tenant. Ruined or not ruined, they supposed to replace that in the first place because it has been 5 years..for goodness sake!
When I read a review before leasing at this place, I saw someone commented about how they getting charged 900 dollars for a carpet for their 1-year stay. I thought its probably because the carpet is just a year old and they cause too much damage to it. But I am wrong! It seems like everyone who will leave this place is in for a big threat..hey! you have to pay for your own carpet. Even after staying for too long and paying an expensive rate that going up every year. This is how they take care of their tenants.
By the way, they will also charge you for a stove drip pans. A piece of advice for new tenants, take a video and pictures of everything before you move in. Because you may not know what will happen when you leave. Document every little thing, and that's what we did. We were trying to resolve the issues about the charge and they were avoiding us. multiple calls and emails and they don't even bother to reply. They probably just waiting for the 30 days to pass by, so that we cannot do anything. They just transfer it to the collection agency. Do you see? in the end, after giving all your money to them through their higher rates, they will even ruin your credit if you don't pay to whatever they were asking you to pay. SCAM SCAM SCAM.
Loving this place, excellent staff, great Neighbours. 5 star service m.
It has been over a month and we still have ac issue and issues with the floor of the apartment. We have gone to the office multiple times and have been told someone will come. No one comes, no one fixes things. We pay a lot for rent and can't use half the unit, because it's too hot to be in. Our light bill is unbelievable thanks to the ac. I do not recommend this community, go anywhere else.
The staff makes you feel welcome, its a truly great feeling when you are moving to a new place and you come across the STAFF at City West you know you made the right choice.
It a Great neighbor , nice place to live , nice maintenance,
Welcome to City West Apartments, a resort-style community located just minutes from downtown Orlando. Come home and relax by our resort-style swimming pool or burn off the day in the fully-equipped fitness center.
Our apartments are appointed with luxurious features including white cabinetry with modern stainless appliances and tile backsplashes, wood-style flooring, large walk-in closets and private screened-in patios or balconies. We provide residents with the comfort of in-home washers and dryers and wood-burning fireplaces in select units.
City West is situated just steps from everything you need including local shops, unique restaurants, Universal Studios, Disney and Valencia College. Our convenient location adjacent to I-4 and i-408, with public transportation nearby, provides and easy commute throughout the city.
Enjoy having electronic communications, online bill-pay, online service requests and 24-hour emergency maintenance service when you come home to City West Apartments. Apply online and reserve your apartment home or stop by for your personal tour today!
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