STUDENT HOUSING at Boardwalk at Alafaya Trail offers EVERYTHING you need to make your campus living a breeze! Each apartment is fully furnished with deluxe kitchens. Every bedroom suite has a private bath, queen sized bed, and deluxe computer desk. We also have a computer center and clubhouse with a NEW game Room and a Pool with heated spa. We offer a full fitness center and a volleyball/picnic area. You also have full access to the amenities at our "sister" community, Riverwind. FREE shuttle transportation takes you to UCF only minutes away. Ample parking is available here on site. Planned activities are available and a free waffle breakfast is served every Wednesday morning. We even offer roommate matching. Call today to schedule a tour. Apply online!
Boardwalk is a great place to live. I feel safe, the staff is friendly, and there are alot of up to date and accessible amenities. My only complaint is dealing with overall energy and power use. The Air conditioner in my unit is an older model. It has some issues that need to be inspected and dealt with. However, the maintanence staff, that i have dealt with, seems unprepared and not properly trained.
Management is poor. Our recycle bin was taken from us without notice and when we called employee could not tell us why before speaking multiple times to manager. Afterward telling is it was taken because it was outside our front door even though we have lived here two years and never been told thisand we should have gotten a notice..which we didnt. Then told us it was 25 dollars to return. Lastly i am subleasing out my apartment and they told me that my deposit was 99$ even though I have the reciept for 250
Management team lacks professionalism especially the new security guards. Something must be done immediately to get better security as current security does not know how to deal with residents and is extremely condescending and threatening. There is no reason for security to be threatening toward residents and be someone who is unapproachable. Also carpet needs to be removed from all apartments, and go to other methods of flooring.
Overall the experience has been good. My apartment has had issues over the three years living in Boardwalk and that is why the rating is not higher. The apartment is great, but we have had an ant problem since we moved in that has never been solved as well as many maintenance concerns that have taken anywhere from a week to never being solved. We have had many great staffers try and take care of our needs, but we have also had people disrespect us and not treat us properly.
Very slow response to work orders if any response at all.