Bluff House Townhomes

Office staff was very patient & professional when I called about the property. Answered every question that I had about the area as well.

Weve lived here for 1.5 years, and have requested multiple things to be fixed, including the infestation we have of cockroaches. Our apartment is always clean, but they refuse to acknowledge our maintance requests. I would never recommend living here

I would give a zero at this point if I could. I lived there for 2 years in which during that time had multiple issues with the apartment, mainly leaks. Had 3 major leaks along the floor. A leak in the upstairs bathroom. Literally have video of it pouring onto the toilet in which I made multiple complaints about. Always paid my rent on time..except the month I moved out because I was moving in the middle of the month and figured they would pro rate the rent. Fast forward to 7/24. I moved out. Had them sign a copy of my keys. Told them prior to moving out and the day I returned my keys that there was a HUGE leak in the downstairs hallway. Before moving out I cleaned the apartment..vaccumed..etc. Double checked to not have left anything (ok so yea..i admit i didn't clean the stove). Fast forward to september. Never recieved a bill for my july rent so i decided to look online to see how much I owed so I can pay it. Noticed they were STILL charging me late fees!!!! Called the office and the manager assured me they would take care of it and send a bill. October I received a bill for $1820!!!! My rent was $895 a month! I figured ok 175 for late fee's. I moved out 7/24. The paper is dated 7/1/18! My bill should of only been 895 plus late fees minus 279 for the last week i was not there AND minus my deposit!. They charged over 100 to replace carpets..over 100 cleaning fee's.. 200 for trash removal! Over 100 to paint. I called the manager again to see what was going on. I recieved an apology where she ADMITTED it was wrong and sent in error and assured me she will have them change it and send a new bill. To this day I NEVER recieved an updated bill with a real and accurate date! Now I'm not going to sit and beg to have someone send me a bill so figured whatever..dont charge me then that's great. Today I get a notice from a bill collecter for the amount of $1820 of nonsense charges the manager admitted was an ERROR! Do not move here. Will rob you and ruin your credit!

Horrible management! Had mold in the down stair closet where the AC was and had a leak in the master closet. The leak caused the ceiling to cave in with water and insulation getting everywhere. They would not reduce my rent and never fixed the problem.

Looking for a place looks nice