JOYA is located at 8150 SW 72nd Ave, Miami, FL 33143 and is managed by Wood Residential Services. JOYA offers One, Two and three-bedroom apartments along with Townhomes. Amenities includes Exclusive 3,000 sq ft Club-Quality Fitness Center, PAVIGYM Motion Fitness Center, Spin Room with Fitness On Demand, 24/7 Controlled Access Luxor One Package, Flex Office Spaces Available to Residents, Wine Lounge with Private Climate Controlled Wine Vaults,Expansive Heated Resort-Style Pool with Cabanas, Two-story Billiards Lounge,Reserved Resident Recreation Room along with many areas to enjoy and relax . This rental community is pet friendly, welcoming both cats and dogs, Breed Restrictions apply.
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: No aggressive breeds. Akita, American Bulldog, American Pitbull Terrier, American or Bull Staffordshire Terrier, Bull Mastiff, Cane Corso, Chow, Dalmation, Doberman Pincher, Dogo, German Shepard, Husky, Malamute, Neapolitan Mastiff, Pit Bull, Rottweiler, 2 Pet max, $400 Pet Fee per pet, non refundable, Pet Rent: $20 per pet per month.
It just gets worse...and worse...and worse. I honestly cannot fathom how this place hasn't burned to the ground yet. Their staff is incompetent, have no standard operating procedures in place, and hold no sense of empathy towards the tenants that live in the building.
This past weekend we arrived back from a comedy show only to realize that not only did our car transponders not work, but our key fobs were deactivated as well. And before anyone asks "But did you pay your rent?" -- we have a credit on our account of $53 and always pay rent early. When we were finally able to get in via someone who had a working key fob we realized that we couldn't open our apartment door -- which sent my dog into an absolutely horrible panic attack through the door. It took over an hour to get someone to drive all the way from West Kendall to let us in our apartment. Mind you, there are JOYA employees that live in the building who could have easily gotten us into our apartment in a more timely manner. To make things worse, the guy who came to let us in had zero sympathy for us and when asked what we should do because we needed to let our dog out to relieve herself and get back in to the building, his response was "I don't know. I'm just here to let you in. Take it up with management tomorrow morning."
When we came back to the building the next morning to speak with the management team, no one in the office had any knowledge of our issue from the prior night. That raises a huge flag in my book, showing that they don't have any kind of standard operating procedures to review complaints or issues that were opened during office after hours. The woman in the office explained to us that something had "slipped through the cracks" and that our key fobs had expired and that they were supposed to have replaced our fobs before then. No concession was offered and no truly empathetic apology was issued. We were promised a call from the manager. And of course -- NO CALL RECEIVED.
DO NOT MOVE IN
I currently live here at Joya and definitely not going to renew my lease do to their poor concierge. The place is beautiful and has lots of potential but have the worst concierge Ive ever seen!!! The guy is only out to put tow away stickers on residents cars!!! Not even on cars that dont live in the building!!!! Its mind blowing how you live in a place thats always making your life impossible. Im writing this because I was towed away being a resident here with 2 more months on my lease and I will not be renewing when I can go down the street pay$600 less a month and get a place in the same standards as this ANYONE LOOKING TO RENT HERE PLEASE CHECK EVERY OTHER PLACE IN THE AREA BEFORE MAKING A DECISION!!!!