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What you see in their website is completely different of what they physically have. Their apartments are pretty in the outside but when you walk inside is totally different.
The bathrooms are pretty old. Kitchen cabinets look dull and the fridge is small. The washer was new but the dryer was pretty old.
Windows...they are not impact resistant. You have to install metal shutters in an event of a storm.
The gym is very small, but at least they keep it clean. Not impressed with the mailing storage area. I was able to speak with a resident that was having trouble picking up a package and she provide me with information about her experience at this apartment complex and looks like there are some gray areas in the way this place is manage.
Just perfect for the retirement
These people are mediocre crooks! Run and find some place else! They sent a bill I paid to collections. I payed them in March and they charged my check on April 10th. I have proof from my bank with pictures and everything. Now these people are charging me the same bill AGAIN!!! for something that was supposed to be free (a carpet change). To take the carpet change if they offer it. They will still charge you the carpet. I called them to see if I owed them anything else and after calling over 45 times unsuccessfully, they finally answered and said no I don't owe anything. Surprise!! Now I have collections calling me charing me that exact amount! Please go elsewhere. Plus they are super expensive and raise the charges every year. Not worth it. You can get better apartments for a cheaper price. The office staff is mediocre and not willing to help. Find a friendly staff and better place to live!!
Its a beautiful and quiet complex. The only thing I wish was different, many other places in Brevard/Melbourne offer certain included utilities and things such as WiFi and Cable. Their rentals are slightly more expensive without the extra amenities/incentives that would certainly make life much easier and the very top of the desired places to rent. Most people are willing to take the slight downgrade for those included amenities that make the set up after the move and the little relief on the wallet easier. Overall still a beautiful place to live
This used to be a 'Luxury Apartment" complex, but in my almost 10 years as a resident, despite now paying double my rent the resident experience has really gone downhill, especially since the management change in the fall of 2019. From questionable neighbors (used to be younger professionals, now it's a lot of sketchy people), to the slow maintenance, almost no space for recyclables, dated half-broken appliances, and harsh ugly exterior lighting - this complex at least HAD excellent customer service. Over the last two years the quality of office staff has dropped. For example, they would lose rent checks then charge late fees and harass the residents. Now with the new management, one can add "drastically reduced customer service". This town has plenty of newer, nicer, and better priced properties. Avoid The Preserve at Longleaf.
Located in vibrant Melbourne, Florida, you'll find that The Preserve at Longleaf will make you feel at home the moment you arrive. Step into our lavish lobby and immediately you are met with a sleek resident social lounge & modern amenities, sure to take away worries from a long day. Soak in the warm ocean breeze while you are nestled in the plush outdoor seating by our pool or meet your neighbor for a game of billiards in our Gaming Lounge.Swoon at our well-appointed kitchens fit with modern finishes, wood plank inspired flooring, dining area and full appliance package. You'll be able to indulge in the Florida sunshine through our oversized picture windows which showcase beautiful wood flooring and spacious living areas or on your private screened-in balcony or patio*. Storage isn't an issue as your home provides large walk-in closets, pantries and linen closets sure to keep you organized and clutter-free. Call, click or come by today to tour your new home!
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