You will love living here!
The Park at Via Velino is proud to cater to your apartment needs! We invite you to experience the customer service and superior attention we give all of our residents. Our apartments will exceed your expectations. As a resident here, you will enjoy our well-equipped fitness center, Wi-Fi clubhouse, two swimming pools, and picturesque landscaping. We offer a variety of spacious one, two and three bedroom floor plans which include large closet space and designer renovations. It's all here at The Park at Via Velino... indulge in the lifestyle you've been missing and visit our Melbourne apartment rentals! Apply online or stop by for your personal tour and reserve your apartment today!
Terrible management. Tries to get over on you in any way they can. I forgot to turn in my keys upon moving out (which according to my lease just means they should be deducted from my security deposit). Instead of taking that simple course of action, Via Velino's management decided to wait 10 days before calling me and then claimed that I hadn't moved out despite me having spoken with the manager the day before I left. Of course, the manager pretended that conversation did not happen.
In addition, the office is closed extremely erratically. For example, they pulled the entire staff for training leaving the office only open for an hour out of the day. And this was they day before they took off for Good Friday.
They can't even figure out how to accept online payment. When this new management took over they said it would take 60 days to get a system set up. During this time, they usually had only one person in the office to deal with the horde of tennants trying to pay their rent in person.
Everything about this apartment management screams incompetence. The only positive about the whole complex is it's proximity to F.I.T.. After dealing with their management though, I would recommend students bite the bullet and find another place. Anyone who doesn't go to F.I.T. shouldn't even consider this place for a second.
No issues at all.
Staff is great