The Avenue

Management is top drawer - friendly and very helpful. Apartments are first class.

Excellent apartment and amenities. Very good for families.

Unfortunately a zero star rating is not allowed. Hence I begrudgingly provide one star.

This apartment is currently being built and is presumably trying to attract new tenants. Earlier in the week I had chatted on the phone with a very enthusiastic leasing agent. She told me that their office closes at 7 and that I could come by any evening. The idea was to see the apartment before I committed to a lease.

So this potential brand new tenant arrived just after 5pm ready to take a look around, be schmoozed a little, and then slap down my deposit. I had pretty much been sold on the place from the glossy web page and the pitch by the enthusiastic leasing agent. I arrived around 5pm and told the receptionist Corie that I would like to be shown around. I assumed that 2 hours before they closed was plenty of time. Corie curtly informed me that the leasing agent was too busy with paperwork to show me around. I politely suggested that she go tell the leasing agent that a customer needed to look around. Cori's response was that the paperwork was too important for them to deal with me. With that and without saying a word she held up a palm to me and answered the phone that had been ringing. I of course left.

If the staff can't be bothered to set aside a bit of paperwork to see a customer do you think they'll be moving quickly when a tenant asks them to solve an issue?

Avenue Apartments, your receptionist just coat you a customer. How many others didn't bother to write a similar review?