The building and common areas were always clean and presentable. No anxiety when guest visit. The maintenance staff usually responded within 24 hours of request. Monthly holiday events are held with free food and drinks. Nice place for young professionals and small families.
Overall experience has been great. The staff have been great in assisting me with any issues or concerns. Facility is great as well.
The apartment itself is very nice and modern and has by far one of the best pools Ive had in a luxury complex. However, it is unfortunate that the office staff is the worst Ive dealt with. They are unprofessional, unhelpful, and not thorough at all. Not only do they refuse to confront problems with residents face to face, they are also short and rude through email responses. I have witnessed a manager in the office refraining from coming out of the back room and leaving a leasing agent to have to play messenger in order to address an irate residents issue. After moving out and communicating via email with issues regarding my move out statement, I was told by the assistant on property to not contact them anymore. After reiterating to the assistant what the property manager informed me would be addressed and taken care of BY HER, I received no response whatsoever. I would not recommend this place to anyone based on the way they treat residents. There are a number of different properties in the area that are just as nice, including their sister properties (Cabana Club & Hacienda), that I am sure have a responsive, helpful staff. You would think the price you pay to live here would mean exceptional customer service and feeling valued as a resident which is not the case at all. Will not recommend Spyglass to anyone I know.
I am a new resident at SPYGLASS and I am very happy to be living here. The staff and property are exceptional. Recently, my air conditioning failed and it was very hot. Jason, a member of the maintenance crew, immediately came to the rescue. He installed temporary air conditioning units in my apartment until the A/C company could come to replace a nonfunctional part of the main unit, which was taken care of the next day.
Jason then came back to check the repairs and remove the temporary units. His knowledge of the problem and necessary solution, in addition to his friendly and professional manner was above and beyond my expectations. I have no worries regarding any future needs, as I am confident in the skills of all the staff here.
Thanks Jason, you kept me cool!
Beautiful property but can hear whoever lives above you easily. We all complain about it to each other in the elevators.
Welcome to Spyglass...National Apartment Associations winner for 2016 Best Community!! Come experience a world of chic apartment living in the prestigious Southside area. Spyglass' distinctive contemporary design takes resort-style living to new heights by featuring luxe amenities typically reserved only for the world's finest resorts.
With a variety of distinctively designed floor plans, Spyglass is sure to have an option that fits your lifestyle. Residents may choose from studios, one, two or three bedroom apartment homes. We also feature townhomes, as well as one and two bedroom bungalows with pool view options.
In addition to the sophisticated on-site amenities, Spyglass is conveniently located just minutes away from St. John's Town Center, offering a plethora of entertainment options, world-class dining and shopping. You can't beat the year-round adventures with miles of Atlantic Ocean beaches, endless local events and the legendary TPC Sawgrass Golf & Country Club. Come take a peek at Spyglass, offering a chic West Coast California contemporary design. Also, check out Fort Family Regional Park which includes a lighted tennis court facility, basketball, playground, fishing and open fields for football, soccer and so much more!
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