The office staff lies . Amber is the source of it. I applied but they know what wil qualify someone i asked if the things that didnt qualify me were going to be a problem. Was told we would go over all of it to sub the application so it would hold the apartment 5 min later i was denied. I have proof of it and that my charge was dropped and i told the lady that before hand
LAST NIGHT I HAD MY FRIDGE BROKE DOWN FOR A LITTLE OVER A DAY PRIOR TO LAST NIGHT. HONESTLY I DIDN'T HAVE ENOUGH TIME IN THE 1 DAY BECAUSE I WAS AT WORK AND HONESTLY THAT IS HOW I EARN MY MONEY SO THAT COMES FIRST. WELL SURPRISINGLY THERESA CALLS ME BACK LATE LAST NIGHT AFTER I LEFT THE MESSAGE ON THE EMERGENCY MAINTENANCE LINE. FIRST OF ALL REFRIGERATOR REPAIRS ARE CONSIDERED EMERGENCY REPAIRS THAT QUALIFY TO BE FIXED IMMEDIATELY UPON REQUEST AS EXACTLY THEY STATE IN THEIR RECORDING. THERESA DOESN'T CARE BY HER ACTIONS. SHE TALKS TO ME LIKE HER CHILD AND SAYS THAT I SHOULD HAVE REPORTED IT EARLIER REGARDLESS IF I WAS TOO BUSY OR NOT. REALLY?? YOUR FRIDGE BREAKS DOWN AND IT IS MY DARN FAULT NO, THERESA ITS YOUR FAULT ULTIMATELY BECAUSE EVERYTHING ON THAT PROPERTY IS YOUR RESPONSIBILITY NOT MINE AND I DON'T OWN THE FRIDGE SO DON'T THINK FOR A SECOND I FORGOT ABOUT THAT.SHE THEN AGREED THE FRIDGE WOULD BE "SWAPPED OR REPLACED" HER EXACT WORDS. SO I GO TO BED FRUSTRATED THAT THEY AREN'T GOING TO FIX IT DESPITE IT BEING AN EMERGENCY REPAIR AND PUTTING ALL OF MY GROCERIES AT RISK OF GOING BAD. THERESA CALLS ME FIRST THING AROUND 9 AM THIS MORNING AND TELLS ME THAT HER MAINTENANCE MAN IS COMING TO "TAKE A LOOK AT IT." SO WAIT I STOP HER AND ASK ARE THEY TRYING TO REPAIR IT OR REPLACE IT?? SHE LIED TO ME BECAUSE SHE AGREED, WHICH BY THE WAY IS A VERBAL AGREEMENT. SO I CALL HER OUT ON IT AND TOLD HER THAT IS NOT ACCEPTABLE AND THAT HER COMPANY NEEDS TO PAY FOR ME TO GET A NEW FRIDGE NOT REPAIR IT AS SHE AGREED TO. SHE SCREAMS AT ME. SO NOW IM VERY ANGRY AND I RAISE MY TONE TO EQUAL HERS AND I LET HER KNOW THAT IS NOT ACCEPTABLE BUT FIRST AND FOREMOST SHE IS NOT GOING TO TALK TO ME LIKE THAT. I WILL LET NO MAN, WOMAN, OR CHILD SPEAK TO ME THAT WAY. SO I GO DOWN TO SEE HER AT THE OFFICE AND LET HER KNOW HOW I FEEL AND SHE SCREAMS AND ME AND TELLS ME TO LEAVE.
Serotina Lakes Apartments is nestled in the distinguished Southside neighborhood of Mandarin in Jacksonville, Florida. Surrounded by luxurious landscaping and amenities, you'll find unlimited possibilities to reflect your lifestyle. Our ultra-convenient locations provides access to all major city expressways connecting you to downtown Jacksonville, area military bases, major medical facilities, universities, shopping, dining & more. With our recently renovated apartment homes & amenity spaces, you'll be proud to call Serotina Lakes your home. Schedule your tour today!
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7-15 Month Leasing Terms are Available. Renters Insurance is required. <BR>Water/Sewer/Trash/Pest Control is $45 per month.<BR><BR>Application fee is $50 per person 18 years of age and older (non-refundable)<BR>Administration Fee is $99 (non-refundable)<BR><BR>Ask about Mo
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