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5350 Arlington Expressway, Jacksonville, FL 32211

Ratings & Reviews


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Overall Ratings
(9 Ratings)

9 Reviews for Pier5350

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I have been trying to get in touch with someone for over a week to potentially rent an apartment. No one has gotten back to me and when I get to speak to someone, they have NO idea how to help.


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Oh no, we are sorry you've been having issues getting ahold of our team. We work hard to answer all inquiries we get in the office, so we're sorry we've missed the mark with you. We would love to answer your questions and show you around our wonderful community, so please reach out to us again and we'll be more than happy to assist you. Thank you and we look forward to speaking with you soon!


Love the new look!!! Great staff !!!.


Was this helpful?
Thank you! We're really glad you've been happy with Pier 5350 and if there is anything you need from our team, don't hesitate to let us know!


I wouldn't recommend these apartments to anyone!!!!! Maintenance is terrible. The office management are unprofessional, Rude and will talk about you. There's no dumpsters, they expect you to wait around for the trash people to come. These apartments are a waste of money. This may seem reasonable but I promise its a waste of time. Rent just recently went up to help them repaint the buildings and build a dog park when its other issues that's not being fix. Most times there's a problem with the water being cut off because of a damage pipe. Its ridiculous.


Was this helpful?
We urge you to please reach out to our office at your earliest convenience. Our team is here to help our residents get the comfortable and convenient experience they deserve, so we are disappointed to hear you feel this way about our community. Please contact or visit us in the office so that we can discuss the issues you've encountered regarding maintenance, as well as any other concerns you may have. We look forward to working with you soon. Thank you.


Management failed to repair issues that city inspector had written up for repairs. Storm drains were clogged causing flooding of apartment! Wouldn't recommend moving in!


Was this helpful?
We are sorry that this was your experience. Our team works hard to address concerns in as timely and thorough a manner as we can, so it's disappointing to hear you feel we fell below expectations. Feedback such as yours will help us continue to improve the way we serve, so thank you for this review. If you have any remaining questions or concerns, please reach out to us in the office directly and we will be happy to speak with you.


I've been here since March 2018. I absolutely love the location and the layout of my 2/2 but that's the extent of it. I was leased a filthy unit that was infested with roaches. The refrigerator was new but the stove was not and infested with roaches. Since they wouldn't replace it, I had them to remove it and replaced it myself. There was new carpet installed with no padding underneath. Because their pest control was a joke, I caulked every crack throughout, painted and treated my unit with DIY pest control every week until I didn't see anymore roaches. So inside my unit is nice but the outside is another story. Amongst over-filled dumpsters and trash everywhere, there are piles of dog poo EVERYWHERE. There are smudges on the walkways and up the stairs where folks have stepped in it. Maintenance spends the first few hours of their shift just picking up trash. It's the tenants that are nasty. I have a large screened balcony that I cannot enjoy because it's below my neighbor's doghouse. The stinch is unbelievable. They need to remove the list of amenities because they are not accessible. Only one pool is available and it's closed most of the time. The fitness center is only open during office hours. So if you work during the day, you will NEVER get to use it. The gate is a joke. It's almost always broke. Washer/Dryer hookup is extra IF your unit has one. This place has potential to be great but major changes are needed. Management changed last month, I hope that it's more than a personnel change.


Was this helpful?
Although we're happy you love our location, it's disappointing to see your overall experience has resulted in this rating. We're always sure to properly units for move-in, and we apologize if your home was not to your satisfaction at that point in time. We appreciate you bringing your concerns regarding grounds' maintenance and amenities to our attention, we'll be sure to take them into consideration. Should you like to further discuss your thoughts, please pay us a visit here at the office.



Apartment Features

Air Conditioning
Cable Ready
Oversized Closets
Washer & Dryer Connections
Garbage Disposal

Community Features

Emergency Maintenance
Fitness Center
Laundry Facility
Public Transportation
Swimming Pool
Tennis Court(s)
Trail, Bike, Hike, Jog
Controlled Access
On Site Maintenance
On Site Management

Additional Features

24hr. Emergency maintenance
3 Swimming Pools with Sundecks
Barbecue Area
Bilingual Staff
Business Center
Cardio Machines
Clothes Care Center
Coffee Bar
Dog Park
Fire Pit
Firepit with Water Views
Gated Entry
Ample Parking
Key Fob Access
On-Site Office
Online Resident Services
Pet Friendly
Pet Play Area
Pet Washing Station
Picnic Area by the Water
Planned Social Activities
Private Fishing Pier
Recently Renovated
Monthly Resident Events
St Johns River Waterfront Community
Spanish Speaking Staff
Sport Court
Valet Trash Service
Water Views
Weight Machines
WiFi at Clubhouse and Pool

Property Details


In search of comfortable waterfront living? Pier 5350 is the end of your search and the beginning of your bright future. Our studio, one, two, and three bedroom apartments for rent in the Clifton neighborhood of Jacksonville, FL, offer a unique way of living you never imagined possible. Our resort-style community, set on lush grounds, is designed to inspire a tranquil lifestyle just minutes from downtown Jacksonville.


Arlington Elementary School

1201 University Blvd N
Grades K-5 | Public
Apartments Near Arlington Elementary School
Great Schools®

Terry Parker High School

7301 Parker School Rd
Grades 9-12 | Public
Apartments Near Terry Parker High School
Great Schools®

Arlington Middle School

8141 Lone Star Rd
Grades 6-8 | Public
Apartments Near Arlington Middle School
Great Schools®

The Jericho School For Children With Autism

1351 Sprinkle Dr
Grades n/a | Private
Apartments Near The Jericho School For Children With Autism
No Rating
Great Schools®

The Depaul School Of Ne Florida

6620 Arlington Expy
Grades 2-8 | Private
Apartments Near The Depaul School Of Ne Florida
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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