I am from Long Island, NY. I recently visited a friend in August. I absolutely loved the apartment!
Dirty apts maintenance never shows up trash always piled up and mail area dirty. I was very disappointed I moved after 4 months
October 4, 2017: After two weeks, no issues have been satisfactorily resolved. I put every concern in writing one day after signing the lease and was told the issues would be resolved. I contacted the office via email and in person being told the issues would be resolved. When I went in to speak with the Apartment Manager, she was condescending and not at all interested in hearing my experience or how long it had been since the lease was signed stating we could only move forward now. She did tell me, several times, they only had two maintenance workers and were just unable to get to all the repairs. I am stuck now. DON'T sign a lease until you have personally inspected the apartment you will rent and the repairs are completed. Promises are given freely work is performed with long delays, I hope.
The issues this complex has not considered worthy of any priority are A/C fan continuously running, front door lock has to be "jimmied" to lock/unlock, master sink drain will not open (can't be used), the master bath drain is stuck partially closed and drains slowly, some A/C vents are moldy, there is more but this is surely enough. I have been sent multiple surveys from the management company yet no work completed. I replied to one stating much of what's in this review without any action.
As you step on the grounds of this exceptional community and take in the luxurious amenities you'll know what people mean when they say, "live like you're on vacation." Inside each of our high-end apartments, you'll discover features not often found in apartment living. Ease the stress of the day away in your 42" soaking tub, surrounded by high-end tile and modern fixtures, 9' ceilings, faux granite countertops, black and stainless steel appliances. Each of our apartments comes with their own in-house washer and dryer, ceramic tile in kitchens, foyers and baths and high-end wood cabinetry, among other amenities.
When it's time to head outside, you'll find we've taken as much care with the grounds and community amenities as we have with the inside features. Soak up the sun in a lounge chair by our sparkling pool or invite friends over and take advantage of our outdoor grilling and picnic areas. When it gets too hot, our elegant clubhouse boasts free WiFi and plenty of social areas for relaxing with friends. We're Jacksonville's only 100% smoke-free community!
Lease terms are variable. Please inquire with property staff.