I am a retired Army Captain. I decided to make Jacksonville my home. I have been living here at Bella Terraza since 30 August 2013. I am proud to say emphatically, I AM RENEWING MY CONTRACT. The staff and maintenance crew are always professional.
Bella Terraza felt like home since day one. The office and maintenance staff have been very professional and helpful for all requests I have made. It is very quiet and family friendly as well. I love my home at Bella Terraza!
It should have been a red flag when we first showed interest in signing a lease here at Bella terraza. My roommates and I were all moving to Jacksonville from out of state and was unable to visit the place beforehand. They took weeks to get back to us after we submitted out application. The customer service here is awful! The office is closed on the weekends and is only open 9-5 on the weekdays and there isnt a legitimate emergency maintenance line which is problematic for us when we all work 50hour weeks. There was one occasion where had a hole in our ceiling leaking water after the hurricane and it took them more than a month to make it a priority. (Before they finally fixed it, they would come in and just paint over it.) Yesterday they told us that the plumbers will be coming in today to work on the pipes. The only instructions that we were given was to move the stuff that we have under the bathroom and kitchen sink. I was awoken by them telling me they needed to work on the bathroom in my bedroom so I moved to another room in the unit. When I came back to my room they had moved all of my furniture around and carved large pieces of my wall of to expose the pipes to the laundry room. They placed a tarp that was clearly used before on my bed and had moved my personal items around. They are faulty for not informing us of what work had to be done and what preparation we needed to complete before they came in. We pay $10 a month for a trash compactor that works only sometimes, the water pressure goes in and out and it has nothing to do with usage of another water source in the apartment, the neighbors are inconsiderate and loud. Bella terraza is a horrible place to live. The only reason that we are still here is because we cannot afford to move to another place. Bella terraza needs to be shut down and start over from scratch.
I have been here for over a year now, because of people leaving trash out on the balcony and behind the unit I now have rats in my apartment. It has been three weeks and nothing is being done. I wish I could post a picture of the one I had behind my stove this morning.
I've been here a couple of years and it's really Nice great neighbors and the Office Staff is Excellent Quen is always polite and full of energy whenever I see her
Bella Terraza celebrates the graceful pleasures of the Mediterranean lifestyle with our completely renovated condominium community. Come home to quaint courtyards traversed by elegant walkways and lush landscaping. Lounge and work on your tan by one of our resort-like pools before making your way to the breezeway cabana. Bella Terraza offers a tranquil lifestyle. Join us for a permanent vacation of relaxed luxury.
Variable, 7-Month, 8-Month, 9-Month, 10-Month, 11-Month, 12-Month