This place is HORRIBLE. I have been here for almost a year and cant wait to move out! Maintenance is never around to fix anything. Office staff never calls when theres a package in the office. Treadmills never work. And theres not even a sidewalk around the lake to walk with your dogs or kids. If it had at least a mulch path around the lake to walk around, this place would be worth to stay another few more years like the competitors do have. Forrest Wood (next door) has a lake sidewalk. Brantley has such a beautiful lake but they killed it for me without the path to exercise in the mornings.
What a disappointment. The office staff is incredibly nice when you move in but never bothered to fix move in repairs an I've been there 13 months. I made the horrible mistake of renewing my lease. Now my dishwasher is broke, no one will return my calls. They PAINT YES PAINT the bathtubs to hide the grime. There are holes in the floor that they cover with linoleum AND a pay $4 pest control fee however have never seen pest control. I over looked a lot of things but now that I've renewed my lease and the way I've been treated since, is disgusting and unprofessional.
This place is absolute garbage. Weve been here almost 3 years now, and its been the biggest nightmare of our entire lives. The office does nothing. Weve had NUMEROUS fights with them, over numerous issues. And we arent the type to do that. We are pretty laid back. Its takes a lot of push me to that point.
When the new company bought it, we hoped itd get better. But, it just stayed the same. We just keep hearing the excuse You realize we are a new company right? No crap??? I didnt know, from the 15 things you all have nailed us telling us. And that just makes it WORSE. Youre new...and youve made no efforts to make this place better.
This isnt to mention how trash the apartments themselves are. The maintenance men were at our first apartment (yeah....First) so much, they made us love units. Then, things started breaking here. The plumbing is absolutely horrible. Everyones plumbing backs up constantly. Our first apartment flooded 5 times in a year and a half. Water heaters bust all the time. Their stuff isnt kept up to standards. I could keep going and going and going. But, thats enough for now.
I came to Florida to escape N.Y., weather and their abysmal tax structure. I spent one week searching and finally visited Brantley Pines. Carlos was the agent who assisted me. I could not have found a more enthusiastic and competent gentlemen. As a previous landlord, I know how frustrating the process can be. Carlos made the experience a pleasure. He walked me through each part with certain knowledge and genuine caring. Without Carlos's help, I do not believe I would have decided on Brantley Pines. He would be an asset to any business and is definitely an asset to Brantley. By the way, the apt is great.
Theres constantly a change in office workers as well as maintenance workers. The current staff are rude and abrasive.
Located in Fort Myers, Florida, Brantley Pines offers luxurious one, two, and three-bedroom apartment homes with washers and dryers, private entrances, and the modern conveniences that you've come to expect. Enjoy your newly renovated apartment home with stainless-steel appliances, full-size washer and dryer, and new wood-like flooring. We're just one mile from shopping, dining, and entertainment at the Bell Tower Shops and within 5 miles of SW Florida International Airport, the beautiful Fort Myers Beach, Sanibel and Captiva Islands, with easy access to public transportation.
Lease terms are variable. Please inquire with property staff.
Open until 5:30pm
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