REGAL TRACE AN "OASIS" IN THE DOWNTOWN FT. LAUDERDALE AREA... Let your troubles get swept away as you enter our park-like setting. Relax and enjoy your spacious apartment home with designer styled interiors and indulge yourself in our extensive amenities package...Regal Trace has it all.
I just called to inquire about 3-2 apartment and the lady on the phone didnt even let me finish asking the question when she advised there were nothing available to call back in 3 weeks. How you dont know when you would have something available. People should have listen first and then answer.
I'm a little upset because I was looking for one bedroom apartment I submitted my check availability email I received an email saying that there were one two and three bedrooms available when I called the same day a lady told me that oh that was just a random email I think it's unfair and it's also false advertisement to randomly tell me that they are 1-bedroom apartments and when I call there's nothing available so I think that you should change it to where when there's actual Apartments available then send an email
polite staff Great service
Horrible, horrible rude unfriendly staff at counter. If there was a zero rating, I would give it. I entered Leasing Office to inquire about apartment availability, safety of environment, view of apartments, etc.? These are general questions to ask. If eyes could kill, I would've been dead on arrival. Both ladies looked at me with a dispassionate expression and treated me as if I was wrong to ask such questions and literally presented themselves as unconcerned.,Totally, totally unprofessional. I asked the last lady that came to counter was she angry about something. I attempted to fold the application I had because I was putting identifying data on it. There were other people at the counter and she said I will take it as if she thought I was stopping filling it out. I left feeling very uncomfortable and this is why I am writing this to spare someone else from a very, very bad experience. HORRIBLE!!!!!!!