I am an active duty military member who moved in a three-bedroom apartment at Club Lake Pointe on March 29, 2019, with a lease expiring on March 28, 2020. During this time frame I attended training and was notified in February 2020 that I will be deploying. I called and spoked with management seeking guidance about putting in a notice, to ensure I will be good to go once I return home on April 4, 2020. I informed the receptionist that I have no intent in resigning the lease because of the deployment and that I will be sending my family back to Colorado until I return from my deployment. I was told by the office that my family will be good, and I will be paying a month to month amount of $2200.00 until I vacate or resign the lease, which will return the rent to $1900.00. I put in my notice on April 5, 2020 with a vacate date on April 30, 2020, I was again told that I will be fine. However, after receiving the final bill of $587.58, I was erroneous charged $95.00 for extra cleaning, $31.99 for sewer reimbursement, $9.00 for final trash reimbursement, $6.05 for final utility administrative fee, $35.19 for final water reimbursement, $251.00 for rent to fulfill required notice, and $85.00 for repair damaged to vinyl. First, I will like to address that I am an active duty servicemember in the United States Army, I am protected by the Servicemembers Civil Relief Act which allows me to vacate a residence immediately with no repercussions when I come down on order. The management team at Club Lake Pointe violated the Servicemembers Civil Relief Act by charging me $251.00 for a rent to fulfill for putting in my intent to move out 25 days out before my vacate date. Secondly, I will like to address the extra cleaning charged for $95.00. Initially when I moved int
Great community- Jonathon and staff had been great. Jonathan repone to calls, work orders with in timely fashion. He is a great property Mgr.
Compare from where I came from.
Jonathon and Team thank you for a wonderful experience!!!
Will refer family and friends!
I enjoyed breakfast by the gate and the cleanliness of the apartments and grounds.
First of all , i have been to the office, many times, about repairs. So, far 2 weeks to get the master bedroom sink, in clogged. The air conditioner, works only in the master bedroom, the other part of the apt., get no cool or cold air. The air condition unit is full of mold and mildew, need to be replaced. In the summer, there are mosquitos, gnats, and all kind of bugs, invading your apartment, soon as, you come home and open your door. This apt., should have never been rented, we never seen it ,before we moved in. They kept telling us, that they were still working on it. I , spoke to the manager Tracy, many times, and wanted to move out and compensated for our moving expenses. I , called the property manager, Lisa B., about 30 times and could not even get a courtesy call back. I ,left messages on her voice mail, and she didn't even have the courtesy to return my call. They offer the free 2 weeks, to move in , but the incentive is just a lure, to sucker you into this dump. Look elsewhere, you will not regret it.
Located in Coral Springs, one of South Florida's most sought-after cities. Voted by Money Magazine as one of the best places to raise a family, the area is known for its A-rated school system, convenient shopping, and proximity to the expressway. Club Lake Pointe offers all the comforts of home with the amenities of a tropical resort.
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