I just moved in here a week ago and the issues have NOT stopped! First, they gave me the apartment SUPER DIRTY, when I say dirty I mean your feet black dirty. The water and air heater dis NOT WORK for a week! Walking closet door didn't close, a white stain in the sun room that HAS NOT BEEN FIXED, laundry room does not closed and now the master bedroom door doesn't close either. Today we woke up and we had a MAJOR water leak in the living room and said it couldn't be fixed until tomorrow! What if it gets moldy? I have a one year old and Im paying $1,238.00 in rent, having this issues is NOT acceptable and will be taking further action, it has only been a week and I do hope this issues get fixed ASAP!
Worst place ever no matter what they have a new management company but the staff its the same. This it my family first week and we have a lot of problems see the list.
1. They give us extra dirty apartment, dirty dirty ok
2.the smell is awfall qnd the smell continues one week waterver oddors stuff we have.
3. We meet the reason for the smell, the apatment have a huge flood problem we have a.pool in our leaving room. And now we enjoy the living pool few days (sarcastic)
4.We stay without calefaction in a cold days because its broke, and they told me its the sound its normal
5. The staff never told you you need aplpy to gass company minimun 4 days before you move , we can hot water im cold days for 5 days
6. The hall bettween aparments its nasty the neven clean and the neighbors put they trash front your door .
7. They sell you a luxury living apartment and style but its a fake promotion for excuse a extra expensive rent.
Beautiful and great place to live
Wow. The absolute WORST customer service I have EVER received. If disrespectful, rude and staff that hang up on you sounds like something you enjoy then this is the place for you. Horrible.
Worst customer service we have ever received; not a single person in the office has been kind to us since we signed our lease. Enough for me to take 10 minutes out of my time with my family to come here and share. Horrible turn around time with work orders, trash buildup in the front is disgusting, it says "gated community" but the gates haven't worked 50% of the time we've lived here.
The Grand Reserve at Park Isle Apartments is located in Clearwater, FL just off of the Gulf to Bay Boulevard. Our residents are pleased with the easy accessibility from our community to Highway-19, the Bayside Bridge and West Courtney Campbell Causeway. Enjoy close proximity to many entertainment opportunities and fun in the sun when visiting the Philadelphia Phillies Training Camp, the Clearwater Aquarium and plenty of shopping and dining options across the street at Clearwater Mall. The Grand Reserve at Park Isle offers so much more than just a great location, relax with our inviting amenities just steps outside your front door at our two swimming pools with expansive sundeck seating and resident lounge. If you prefer a more active lifestyle then stop by our strength and cardio fitness center with a Fitness On Demand room. We also love our pets and offer a dog park to allow your furry friends some play time as well! Come by and see why The Grand Reserve at Park Isle is an excellent place to call home!
Our lease terms are: 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).