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Reserve at Lake Irene

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1450 Sunshadow Dr, Casselberry, FL 32707

Ratings & Reviews

Review
Reserve at Lake Irene

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Overall Ratings
(127 Ratings)

127 Reviews for Reserve at Lake Irene

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Stay away from this place. I say that sincerley, esp when the office staff makes you feel like you need to leave before you even get to sit down and talk to someone. Communication is the worst. We have been working with Jozelyn. If I would evaluate her performance and communication she would be getting negative stars.

07-09-2019

Was this helpful?
Hello there! Thanks for taking the time to share your thoughts with us. Our team is sorry to hear that you are not pleased with your experiences here, but we can assure you that our goal is to provide exceptional customer service. We'd appreciate a chance to improve your experiences, so please contact our office directly as soon as you can! It'd be a pleasure assisting you.

07-24-2019

Tried calling this place MULTIPLE times. They either don't answer their phone or hang up without saying anything, which is a HUGE red flag. With that service I'd imagine it's impossible for current residents to put in work orders or discuss questions with office staff.

07-10-2018

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We are sorry to hear that you had a difficult time reaching us as this certainly does not meet the level of customer service we strive to provide. If we are currently with residents or interested prospects, we do not answer the phone, but answer to all messages and have the option for residents to place work orders through our resident portal. Once again, we apologize for this confusion and urge you to leave us a voicemail with your name and number so that we may get back to you.

07-16-2018

Previous Management Company

I've been a resident in this community going on 3 years now, and thankfully have never had any regretful moments. While management may come and go, the staff at Lake Irene has made my stay pleasant. They are professional and courteous at all times. When I have an issue, they are always ready to address them and resolve them quickly, and in a timely manner. The trash gets picked up very regularly, and the landscaping gets attention too. The upgrade to the pool, the leasing office and the apartments have been so refreshing. I'm excited for the new upgrade to the workout facility that is coming soon. I am happy to have renewed my lease. The only thing I would recommend is there should be more doggy stations throughout this very big property. Only one doggy station which is right in the Bark Park.

01-05-2018

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Previous Management Company

I've been a resident in this community going on 3 years now, and thankfully have never had any regretful moments. While management may come and go, the staff at Lake Irene has made my stay pleasant. They are professional and courteous at all times. When I have an issue, they are always ready to address them and resolve them quickly, and in a timely manner. The trash gets picked up very regularly, and the landscaping gets attention too. The upgrade to the pool, the leasing office and the apartments have been so refreshing. I'm excited for the new upgrade to the workout facility that is coming soon. I am happy to have renewed my lease. The only thing I would recommend is there should be more doggy stations throughout this very big property. Only one doggy station which is right in the Bark Park.

01-05-2018

Was this helpful?
We're so glad you've had such a great experience at our community! We appreciate your suggestion regarding additional doggy stations; we're always looking for ways to improve, and residents, of course, are the best source of what we need in the future as we continue to move forward. We're so happy to hear you enjoy the many amenities and our office and maintenance teams. We hope to see you around soon!

01-10-2018

Previous Management Company

If your looking for a good location, good price, good apartment this is your place. This community isnt the best, but you get s nice apartment and I love all of the trees throughout the neighborhood. Its hidden which is super nice not alot of car traffic. Staff is nice, maintenace is ok, and the new management has already made a huge difference. This place has been through many management changes, so beware.

12-29-2017

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Thanks so much for the stellar review of Reserve at Lake Irene! We're so happy to hear you've had a great experience so far in our community. If we can do anything to make your stay even better, please feel free to let us know.

01-04-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Ceiling Fan(s)
Dishwasher
New/Renovated Interior
Oversized Closets
Vaulted Ceilings
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Pet Park
Playground
Swimming Pool
Tennis Court(s)
On Site Management

Additional Features

American Landmark 360 Resident Program
Two Inch Plantation Style Blinds
Designer Cabinetry with Nickel Finishes
Gourmet Coffee Bar
Bark Park for your Furry Friends
Wood Style Flooring*
Upgraded Black Appliances
Convenient 24/7 Online Resident Services
*Select Homes
Move In Ready Spectrum Cable and Wifi
In-Home Washer and Dryer
WiFi Access Available

Property Details

Reserve at Lake Irene

A comfortable new apartment home is waiting for you at Reserve at Lake Irene. Our 1 & 2 bedroom apartments for rent in Casselberry, FL, offer the best of charming features and great amenities. Pair that with our amazing location and you have Casselberry's most sought-after apartment homes.

Schools

Winter Springs Elementary School

701 W State Road 434
Grades PK-5 | Public
Apartments Near Winter Springs Elementary School
7/10
Great Schools®

Milwee Middle School

1341 S Ronald Reagan Blvd
Grades 6-8 | Public
Apartments Near Milwee Middle School
5/10
Great Schools®

Winter Springs High School

130 Tuskawilla Rd
Grades 9-12 | Public
Apartments Near Winter Springs High School
5/10
Great Schools®

Oak Arbor Christian School

1902 Longwood Lake Mary Rd
Grades PK-2 | Private
Apartments Near Oak Arbor Christian School
No Rating
Great Schools®

Nesper Academy

1480 Southwind Dr
Grades K-2 | Private
Apartments Near Nesper Academy
No Rating
Great Schools®

Seminole Science Charter School

3580 N Us Highway 17/92
Grades K-8 | Charter
Apartments Near Seminole Science Charter School
9/10
Great Schools®

Choices In Learning Charter

1100 E State Road 434
Grades K-5 | Charter
Apartments Near Choices In Learning Charter
10/10
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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