Quantum Lake Villas

The complex is okay. I just wish the office communicated better and picked up their phones.

This is hands down the worst living experience I have ever had at an apartment complex. There are rats in the crawl spaces about the ceilings. They scratch all night long, make your apartment smell like a rodent cage, and tear up the insulation. The management will do nothing about the issue besides set up a rat trap. The maintenance crew dumped rat feces and torn insulation all over my clothing and belongings in my closet when they lifted the hatch to investigate the problem, then proceeding to leave without attempting to clean any of the mess. My A/C unit breaks down on a weekly basis for the past year and nothing is done by management to correct the issue. You are required to put up your own hurricane shutters. All of the bolts that are used to secure the shutters are stripped and have been painted over multiple times. This makes it nearly impossible when you are hanging off of a ladder two stories up attempting to secure the shutters in place. The parking situation is an absolute disaster. There is no assigned parking and people park illegally all over the property without anything done by management. My vehicle was illegally towed by the property resulting in thousands of dollars of damage. The property refused to pay to have my vehicle repaired and I have to attempt to seek reimbursement for damages in court. The management at the property is completely irresponsible and incompetent. They do not care one bit about resident concerns regardless of the magnitude of the situation. DO NOT CONSIDER LIVING HERE! There are plenty of complexes nearby that are comparable in price without all the issues!

Too much crime!! Cars stolen and apartments broken into! DO NOT MOVE HERE!