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Goldelm at Charter Pointe

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919 Ballard St, Altamonte Springs, FL 32701

Ratings & Reviews

Goldelm at Charter Pointe

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Overall Ratings
(77 Ratings)

53 Reviews for Goldelm at Charter Pointe

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Previous Management Company
Certified Resident

My wife and I have been here for 6 months and we love it here. Location is perfect, close to the mall and restaurants. Also it's not overpriced like most Altamonte apartments the only reason we would move is because we are expecting baby #2 soon so we need 3bedrooms.


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Previous Management Company
Certified Resident

The residents are very pleasant and the staff is outstanding. Close to shopping, church, hospital and medical community.


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Close to an outdoor recreation area with a lot of foot traffic. Staff was nice and property looked maintained


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We appreciate your feedback! It's great to hear that you had a good experience with our team. When you have the time, we'd love to know what could have made this a five-star experience for you. Please give us a call or stop by our office when you can.


Beautiful place Im living here 12 years I cant complain everything is nice and easy go very good People who take care about your place especially supervisor very nice and his crew will take care everything with your needs I recommend to everybody thanks for the management they are really nice people!!!!


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Thank you for being such a loyal resident for 12 years! The comfort and satisfaction of our residents is our top priority so we're delighted to see this 5-star review. Please keep in touch and let us know if there's anything additional we can do to further enhance your stay!


This apartment complex should be condemned by the board of health for roach infestation. I have attached a picture of all the roaches I killed in my kitchen after fogging... I moved in January 1st and have been battling large amounts of disgusting roaches. The office does not care...trust me on this one. There are roaches everywhere.....From the second day I moved in I have been plagued with them. I am OCD clean....never leave food or anything out nothing.....nobody is cleaner than me but my mother...lol...They have the nerve to charge you 5 dollars a month for pest control...are they kidding...the only thing that would stop these roaches is to bulldoze the whole building and rebuild. They do not show you your apartment when you move in......They show you a model and give you the old excuse that your place is not ready yet. Apartments have appliances from the 1980s and are dirty when you move in. Gross.....All they do is clean the rug...thats its folks...NOT TO MENTION I PAY 1000 DOLLARS A MONTH TO LIVE WITH DISGUSTING BUGS. I cannot wait to get out of here when my lease is up....I had to bomb my kitchen and bathroom with foggers and killed over a 100 roaches in my kitchen...You have been warned....


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We're very disappointed to see that you haven't been enjoying a more positive stay in our community. First and foremost, we want our residents to feel comfortable in their homes here. We're sorry to hear of your frustrations with pests, and we'd appreciate the opportunity to work with you to resolve these concerns. We do care tremendously about our residents and their satisfaction, and we encourage you to visit us in the office at your earliest convenience so we can discuss these matters in full detail. Thank you for your feedback.



Apartment Features

Air Conditioning
Cable Ready
Oversized Closets
Vaulted Ceilings
Washer & Dryer Connections
Washer & Dryer In Unit
Garbage Disposal

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Emergency Maintenance
Extra Storage
Fitness Center
Green Community
Laundry Facility
Swimming Pool
Tennis Court(s)
Wireless Internet Access
Conference Room
On Site Maintenance
On Site Management

Additional Features

Clubhouse with new outdoor kitchen
Tranquil Pond with Picnic Area
Two Palm Tree Lined Pools with Sun deck
Picnic area
Car care center
Walking distance to local SunRail station
Valet waste service
Easy online payments

Property Details

Goldelm at Charter Pointe

Charter Pointe at Altamonte in Altamonte Springs, FL, offers spacious studio, loft, one and two-bedroom apartment homes close to Interstate 4, a half-mile from city bus stops and minutes from the University of Central Florida, Seminole State College and Valencia University. We are centrally located in the heart of Altamonte Springs, near the Altamonte Mall, Florida Hospital North and uptown Altamonte, with easy access to fine dining, retail shopping and specialty shops. We're close to local businesses and plazas and the popular sports fields and playgrounds of Eastmonte Recreation Center. Living in your new apartment home, you'll enjoy a spacious floor plan, air conditioning, washer/dryer connections and a private screened patio. Our onsite amenities feature a beautiful two-story clubhouse, two landscaped pools with large, resort-style sundecks - all amidst the beauty of 300 stately live oak trees on our grounds.


Lake Orienta Elementary School

612 Newport Ave
Grades PK-5 | Public
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Milwee Middle School

1341 S Ronald Reagan Blvd
Grades 6-8 | Public
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Lyman High School

865 S Ronald Reagan Blvd
Grades PK-12 | Public
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St Mary Magdalen Catholic School

869 Maitland Ave
Grades PK-8 | Private
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No Rating
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Maitland Academy

140 Tonina Cove Ste 100
Grades K-11 | Private
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No Rating
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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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