I've never had any issues with management, they're very helpful, folks are friendly and inviting in the building, and when I did have a minor maintenance issue or two (think a clog in the sink, etc.), things were resolved within 24-48 hours, tops. Utilities are included, too.
The pool isn't the most modern, but it is deep, clean, and cool during summers, and it's a nice, calm community good for everyone. Additionally, you have buses right outside, less than a block away, and you're accessible to both the Columbia Heights and Adams Morgan metro stops.
The staff are nice and friendly; however, the residents in the building not so much.
This building is a great blend of character, location, amenities, and price.
Management is lacking in professionalism. Many tenants (not me, but I get it) feel antagonized. However, the company itself, UIP, is to be lauded for being willing to truly overhaul the building. I personally (again, not all residents feel this way) appreciate this.
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