Yes the guide is very helpful
These people are terrible with the management office. Wendy Congo is maybe the worst landlord I've ever dealt with. Totally dishonest and practically stole money from us in the form of a hold deposit of $200 for a unit we were supposed to get but the unit was given to someone else without us knowing. She even changed the units we were supposed to get three separate times and were told we could not see the particular unit we would be getting until the day of our lease signing. Keep in mind we had already paid a deposit for unit we never even saw and now no longer had. Then she drops that bombshell on us after we had paid the stupid deposit. Also, the deal on the first year's rent she promised us suddenly went out the window as well along with her promise to show us the unit we were getting before signing the lease. Oh and did I mention we were coming from out of state to trying to coordinate a move there? It's okay if you don't care, she didn't either. Your time means nothing to her in her "endlessly full and busy schedule. God forbid you not be in your office for longer than 20 minutes at your desk, doing well, I don't know...YOUR JOB! So this ripoff of a complex basically took $200 from us with nothing in return but frustration, anger, and disappointment. My family was looking forward to being apart of this community but the lack of professionalism and honesty ruined it. They could at least give me my money back since I wasted time and gas dealing with their nonsense. I'm looking to try and find out how I can recoup that money since she essentially broke the contract in not providing us with the unit we were originally scheduled to occupy. I'll be taking my rent dollars somewhere else. I hope anyone else here that reads this will consider doing the same if you don't need a place to house yourself and/or family. Please be warned fellow renters.
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