My apartment flooded with sewage water , and they wanted me to replace their carpet. The staff are UNETHICAL. My apartment was NOT HABITABLE. I was out my apartment for 11 days on my own expense. It took 6 days for them to finally decide to replace the carpet and 5 days to complete repair. I had to keep calling the office and maintenance. Liz, assistant, argued with me that the flooding was not their fault. and basically was my problem that I was out my home. I was told by corporate to use my renters insurance to replace their carpet. They lied and told me the contractor didn't recommend replacing my carpet, I requested to see documentation and on the document it said " Replacement - Raw sewage".
-I have to call to make sure they schedule for maintenance to do the work.
-I had to demand my apartment was move in ready before I moved in ( I waited 6 days to move in to make sure my tub was completely dried from reglazing
-Re-glazing peels , re-done still peels
-etc... I could go on...
*Only positive : Maintenance is professional*
I really enjoy the space and relaxed atmosphere and friendly place to stay
Pool was nice, but the hours could be better. Staff was very friendly and helpful. I looked at an Augustine unit. Hallway to apartment had very bad cooking odor, had trash near the stairs and needed a good vacuuming. Whos job is it to take care of this? The apartment was nice, but I could tell, after seeing apartments in a higher price range that the work done on the apartment was perhaps rushed through or done hap-hazardly. I was pleased however at two things in the apartment that are hard to find in other apartments, 1. a pantry, which is very handy and 2. Space next to the washer/dryer to put a small shelving unit for more storage. Another plus. The main reasons I gave 3 stars : the area is not the best, and the dirty, stinking hallway. I will be coming back soon with another person to give me a second opinion. You have everything I want and-at a great price.
Good place to rent for reasonable cist
Welcome to Evergreen Apartments at Riverfront Heights! Conveniently located minutes from the Wilmington Riverfront attractions, restaurants and the Wilmington train station, this community is a hidden treasure in a park-like setting with over 12 acres of rolling hills and mature plantings. The lavish floor plans have an open design and include private entrances (select units), modern kitchens, central heat/air, washer/dryer, and balconies. However, the community also maintains Evergreen's reputation for offering an exceptional price, providing you with the absolute best value in apartment living.
Please call for lease terms and pet policy.