Horrible management and office staff at Arundel. Always has excuses for completing maintenance requests.
Worst apartments in pike creek. Management is awful as well as maintenance. Had so MANY problems here dont know where to start. Its ridiculous the amount I had to pay after I left for absolutely nothing. Walls and floors super thin. Had squirrels in the wall, maintenance never came. Almost had legal issues with them but decided not to pursue because my lease was almost over. Definitely wouldnt recommend.
My entire building is complaining about an apartment in our building that smokes in the hallway and then smokes in their apartment with the door open causing significant smoke to saturate our living rooms and kitchens through the hallway. We were told it is not a smoke-free building so there is nothing they can do. The problem is they are not even listening to our actual concern. We are telling them we understand that each person is allowed to smoke inside of their personal apartment and we are making it clear that we are not arguing that point, but we are reporting that it is in the hallway and our apartments to the point that we are forced into our bedrooms for clean air and per the Delaware Clean Indoor Air Act hallways and common areas in multi-unit buildings are restricted areas. They continue to placate us and say they are "mediating" the situation, but that the resident is allowed to smoke in their apartment. They refuse to comprehend that we are NOT arguing what they do IN their apartment nor do any of us have anything against smokers at all, we are arguing OUR common area and OUR personal area because they are unlawfully encroaching on the rest of our living spaces and we are being told nothing will be done and they refuse to even give us air purifiers. They tell us "this is frustrating but it's apartment living". Arundel does not care about your health and safety or your rights and laws they need to follow.
Great, the staff has been great. The neighbors always haven't been great, but that's beyond your control. But things do remain pretty quite which I enjoy. The walls must be pretty thick because I rarely hear others moving or talking, unlike my last apartment.
I have lived at other apt complexes and Arundel is a community. We love our apt, people are friendly, the grounds are beautiful and we feel safe. I'm so impressed with the office and maintenance staff. Maintenance has had to come twice they were pleasant, efficient and responded very quickly. Debbie and Danielle have been super and it amazes me how Debbie knows the resident's names.
ARUNDEL...WHERE YOU'LL COME HOME TO MORE THAN A GREAT ADDRESS! Our picturesque Pike Creek location, will make Arundel feel like a country home yet with all the conveniences. Minutes from Kirkwood Highway and I-95, Arundel is a short drive to corporate centers, Delaware Race Track and shopping centers. Within walking distance to DART bus route and Mid-County Senior Center. When you want to be near the hustle and bustle and not in it choose Arundel.
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