great location and great apartments. they are redoing everything
Fantastic new management! Very responsive. Broken down elevators are an issue of the past!
STAY FAR AWAY! THE ROOMS ARE NOT LIKE THE SHOWROOMS AT ALL! We were told it would be three weeks until we can move in, because everything was being renovated. Brand new cabinets and granite counters. Supposed to be completely remodeled. Because of that we cannot see the apartment until move in. Fast forward weeks later, we go to see the apartment and it was filthy and not renovated at all. There were cigarettes on the floor. The tiles cracked. Paint looked awful. Filthy windows and toilet. The apartment was MUCH smaller. The apartment was flat out filthy. They said they can paint and it will be a few hours. We were supposed to meet to sign and move in today, and apparently the apartment isn't ready. We were told we can move in and it will be completely done by lease signing. They wanted us to move in in three hours because "the painting and renovations will be done". Needs much more than that. The place was disgusting. The ninth floor where our apartment was smelled. Apparently it was the trash chute. We didn't smell that on the floor with the display apartment. They only had one small elevator and wanted us to use the stairs to bring up our couch and furniture. The larger elevator needed "to be approved", apparently. I told them I wanted an apartment that looked like the one I was shown and promised when I initially saw the apartment. They refused. The owner raised his voice and hung up on us (he was unavailable to speak in person.) The real estate agent was also not there (which I did know she would not be) and will not answer the phone. Needless to stay we did not sign the lease. The management is disrespectful and unprofessional. You are not getting what you see on the listing and model apartment. Wish there was an option to show photo so I could share their embarrassing idea of "upscale living".
Its a nice place to live if you enjoy leaks, having one elevator in the building that hardly works, mice, mold growing in various places, bed bugs, cigarette smoke in halls and elevator at least twice a day, leaks into your apartment from time to time, the water being turned off at any given point for long periods of time with no notice. They say they're making improvements but its all cosmetic and they could care less about your comfort or opinions of any of the REAL situations going on to the tenants. It doesn't matter if you pay your rent on time and you're an excellent tenant. There's always something negative happening in this building and all they can ever say is "we're making renovations or fixing something." Despite all these issues and inconvenience they won't let you break your lease so you're stuck here till it's over.
RENTER'S SERIOUSLY BEWARE!!!!
Just saw an apartment, and the renovations were beautiful! The lobby is being renovated, and there appeared to be workers making upgrades throughout the building. Being this close to downtown also makes it super convenient. The staff was very pleasant, and mentioned that bike storage and a wifi lounge were next on the list. Looking forward to seeing everything finished
Welcome home to The Ottone! Downtown living! A new opportunity for upscale living in Downtown Waterbury. The Ottone pays homage to the "Brass City". Steps from the downtown corridor, with beautifully designed communal areas and fully renovated apartments. The Ottone offers the perfect balance of work, play, comfort and affordability. Come tour your new home today!
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