I like the building. Concierge folks are terrific..The management office cant seem to get their act together. Am forced to constantly micromanage requests.There really should be a smoking floor in this building like in hotels. The second-hand smoke from chain smokers is unexcusable.
Identified quickly, options. My experience was so smooth. Was getting frustrated until I signed up with Apartment Guide.
All of the concierge staff and Jayney in the leasing office are extremely helpful and accommodating. I had a recent issue which was resolved right away.
Let me start off by saying the building is beautiful, it is safe, and the neighborhood is great. very convenient walk to the train, and lots to do close by.
With that being said, working with the staff here is utterly frustrating. there is a constant turn around in the office because people can not stand to work in the mess and confusion here. Since moving in I have had countless maintenance request... all resulting in a replaced microwave, stove, washer, dryer, water heater, damaged floor due to water heater breaking/leaking, and 2 separate request for heating/air conditioning issues. Maintenence will give you the runaround and basically gaslight you into believing you are going crazy every time you put in a request. you have to submit the same problem 4 to 5 times before something will actually be done. They make you believe that they have fixed the issue, or that they are working on it, or act like it isn't broken. It took over 3 months to have a dryer replaced and the dryer was so loud it could be heard running all the way down the halls. you would have to run the dryer two times just to get a load of clothing dry.
Now we are currently facing an issue with parking. My partner and I pay $150 monthly for garage parking and yet we are only able to park our cars in the garage about half the month. The lot is always full and management will not acknowledge this issue. They have been "working on the problem" since October and there has been zero progress towards a solution. Every time we bring this issue up to management we are only met with an attitude and maybe if we are lucky a $10 credit will be added to our account for the inconvenience. One of the reasons we pay for parking is safety. Although the building is great the area can be a little rough at night and when I come home from work at 2 am, I am often times forced to park up the street in a not so safe area and walk home to my apartment alone.
MOVE HERE WITH CAUTION
Although The Lofts contain nice apartments, they offer poor value for the price. It is possible to find much better value outside of the luxury apartment community.
One selling point is "free heat". While this is true, if you have a south facing unit (I can only speak for the side on which I live), you will not turn on the heat because your apartment will naturally reach 75 degrees on even the coldest winter days. You should expect high electricity bills since you will need your AC from May-December (unless you don't mind an 80-85 degree apartment). Furthermore, you do not get much for your $65/month amenity fee. This includes a small, bad gym (missing free weight, broken treadmill that took 3 months to fix) and a package delivery service. The free parking lots are overcrowded, and you will find that you need to park at Fairway (where you technically risk getting towed) or Dinosaur BBQ. Additionally, the neighborhood is not the safest, with at least two shootings that occurred within 20 yards of the building in the last year (http://www.stamfordadvocate.com/policereports/article/Police-investigate-shooting-in-Stamford-s-10911255.php and http://www.stamfordadvocate.com/news/article/Reports-Man-shot-in-chest-in-Stamford-South-End-8402958.php). Lastly, you will likely hear your neighbors in the halls or cars/people moving by outside.
Welcome to The Lofts, Stamford Connecticut's loft style apartments located in the historic Yale & Towne Lock Factory. The apartments include today's best amenities while maintaining their original vintage character. Apartments are outfitted with stainless steel appliances, granite counter tops and laminate wood flooring. High ceilings, exposed beams, brick and ductwork create a wonderful blend of modern architecture. Nestled between the train station and the waterfront, The Lofts is a part of Harbor Point, a walkable, lifestyle-oriented neighborhood that brings together convenience with waterfront living. Harbor Point includes over 6 million square feet of residential, office, hotel and retail development, centered in five distinct neighborhoods. Harbor Point is opening up Stamford's industrial past to shape the city's future. It encompasses historic Yale & Towne, Stamford's antiques district, restaurants, cafes, shopping, a Fairway Market, acres of parklands and a renewed waterfront. Harbor Point is a unique mix of urban vibrancy and waterfront serenity.