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I lived here for a little over a year and throughout the entire time we had great service from their leasing office with Giana. However the problems started when we went to renew our lease. Not only did our rent go up $75 while there was still construction DIRECTLY outside our windows which caused loud noises to start early in AM (6am even on Saturdays) but also trash and debris everywhere including our balcony. The real kicker was when I called to understand the increase and explain the issues with the construction I was rudely told by Patti (leasing manager) that if You dont like it then we have a waitlist of people trying to get into Aspen Green.
Recieving that type of treatment from a leasing MANAGER, we began looking for a new place to live. In Nov we notified Giana that we were purchasing a house and would be moving out. We told them that we knew we signed a lease and that we would stay as long as it took to find a new tenant. Giana was able to have someone move in Jan 1 and we were asked to vacate Dec 31. We packed up and moved right before Christmas and we were out by 12/31. In late January we received a BILL from Aspen Green deducing $800 from our security deposit for lose of rent from Jan 1- Jan 15. We were now being told we wouldnt be recieving any of our security deposit back and actually OWED additional money! When I called to ask Patti about this she told me that it was due to them needing to clean the apartment and so the new tenant wouldnt be able to move in Jan 1 but rather Jan 15! This place will take your money all while talking down to you and disrespecting you.
If you are looking for a Luxury apartment in the Farmington Valley I assure you that you will be able to find an apartment just as nice with much better customer service from a manager than Aspen Green!
Very nice place to live
BRAND NEW CONSTRUCTION! One Month FREE on 12 Month Leases! Limited Time Offer...Call Today! Aspen Green is nestled in the hills west of Hartford in Simsbury, CT. Simsbury is a growing community with all the conveniences of a big town in a quiet, safe, and unique place to call home.
The Aspen Green community offers superior location and quality. These spacious one, two and three bedroom residences boast interiors ranging from 840 to 2,025 square feet. The kitchens are fully applianced with stainless steel gas oven and range, microwave, built in dishwasher and frost free refrigerator. All residences have individually controlled A/C, controlled entry access, and full-size washer and dryer to add to your comfort.
In addition to being pet friendly, Aspen Green will boast a clubhouse with fitness center, swimming pool, tennis court and access to Simsbury bike lane system area as well as 24-hour on-site maintenance. Residents of Aspen Green are also within close proximity to a variety of public transportation options, recreation facilities, and abundant retail shopping.