Lived here for the past year and recently moved. I was mislead from the beginning when the ad I responded to lied by saying laundry facilities were located in my building rather than in another building down the street. The location of the apartments are great and they have lots of closet space, but they're still overpriced given the quality of the apartments. The appliances are all quite old and the carpet is very poor quality (doesn't even meet the walls in some places). The front office is not responsive to residents and is difficult to reach as the office is frequently empty during normal business hours (9:30-5:30). Maintenance was another issue. I paid $50 when my key broke off in my lock and the emergency maintenance man showed up drunk. I also had the front office not relay maintenance requests to the maintenance personnel multiple times including when I didn't have hot water during winter. I submitted a maintenance request approximately three months prior to moving out with no effort to look into the request, contact me, or fix the broken appliance. All of this and the the company wanted to raise my rent by ~$30/month if I wanted to renew my lease. I found a newly renovated apartment not far for $50/month less. I highly recommend avoiding The Terraces and seeking out many of the other opportunities that Norwich has to offer.
My experience moving in at the Terraces has been a wonderful, especially working with Laura and Fred. Upon moving to the area Laura pointed out that the Terraces would be an ideal and safe places to familiarize myself with the area. She was right. Also, Fred is always quick to respond to any work order I submit. One of my least favorite things with the apartment complex is the landscaping.
New On-Site Property Manager! Come see what a difference it makes!
History has been combined with modern amenities to make The Terraces unique. Fifteen historic homes have been transformed into distinctive one and two bedroom apartments overlooking the waterfront of Chelsea Harbor. Many apartments have magnificent views. Each interior is special. Come live at The Terraces!!! $99.00 Dollar Preferred Employer Security Deposit With Approved Credit!
12 month leases available!
Open until 5:30pm
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