Unwelcoming and incompetent staff, particularly maintenance (absolutely useless). The parking lot and structure of buildings is run-down, trash piles up, and appliances are cheap and shoddy (good luck getting anything fixed)
Outstanding customer service, Justin and the office staff were wonderful and made this moving process easy as can be! Very confident and happy with my decision! Clean and Green Community Grounds, Close to work, Easy Access to main roads, Local Entertainment, and the renovations are outstanding!
This property is old. Furnaces old, plumbing old, windows old and most are next to impossible to open or close. My furnace motor burned up creating the apt to be smoke filled. Oh, now they're putting in laminate floors and new counter tops to sell you a contact. They really don't like fixing problems. There are lots of rodants, insects, and wildlife outside. They've raised the rent. Trust me, move on.
I would never move here again, this company gives you the run around! We bought a house and had to break our lease. We received an email stating one price was owed and then the next day told it would be 50% more! So disappointing, I would not recommend anyone lives here. Aside from that there are wasps everywhere you look outside. A very negative experience for my family
I have nothing but rave reviews for The Bluffs at Highlands Ranch Apartments. I absolutely love living here and enjoy everything from the leasing office staff to the layout of my unit. Immediately walking into The Bluffs for the first time for an onsite tour I was greeted with professionalism, honesty, warmth. To this day, that continues. I cannot say enough about wonderful things about the staff here. Everyone is willing and able to help at any moments notice. And when you need something whether it me a maintenance request or you stop by the leasing office for a question or concern, you are assisted in the MOST timely manner. I have never waited on anything nor have I had to come back several times because someone forgot. They are ALWAYS on top of their A-Game. I adore my apartment and all the amenities. You truly get what you are paying for here. Everything is so elegant and sophisticated and being a young professional, I value that and value that I live somewhere that I am proud of. The Bluffs feels safe and I feel at home here. I never worry about too much of anything.
At The Bluffs at Highlands Ranch, you can work out at our state-of-the-art fitness center, relax by our resort-style pool and spa, sauna and enjoy the convenience of our business center and conference room. You can even unwind to panoramic views of the Rocky Mountains. The Bluffs at Highlands Ranch is located nearby world-class shopping, fine dining and recreational facilities, and within easy access to the light rail and 470. Discover life made simple at The Bluffs at Highlands Ranch.
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