My husband and I were so excited to move to these apartments, but quickly changed our mind about 6 months of living here. None of our concerns have are ever been properly address, since the new management took over.
I went to leasing office to talk what would happen if we needed to break our lease, if we purchased a home. Granted, we would only be leaving one month early and this was what said to me.
60-day notice and 2 months' worth of rent and penalties to buy me out of my contract. After everything is said and done, that would be over $6,000 for breaking my lease 1 month early. All that money needs to be paid upfront on day of move out.
There was no empathy on leasing office part.
Save your money and look for a better company to rent from.
Most amenities are not available even though it's listed the gate has not worked since the opening of the property
I found numerous discrepancies prior to moving in. I asked Shantel specific questions about candidate qualifications such as will I qualify if I dont have a 550-credit score? I make 55000$ a year and my partner makes 43000 a year working for TSA, which is why we inquired to be closer to the airport. However, due to unfortunate events we both had to file bankruptcy several years ago, discharged, and are rebuilding our credit. Shantel confirmed to the women who sits right next to her on the right when you walk into their office (honored Shantels statement) . if there are no prior evictions, felonies, sexual or violent misdemeanors, the complex most likely request an additional deposit. The deposit is $1000 for the Unit I wanted which was 1775 a month. I was told if this discrepancy was to occur, that we would be required to deposit the same amount as the amount for rent. After 5 days, 100$ app fee, 150 admin fee, numerous voicemails, emails, providing documentation of employment. A rep by the name of Georgia contacted me and had a sharp paper cut response to my questions referencing to my results. Very uncomfortable and seemed to not want to take responsibility as a manager to deliver bad news, until. Another representative who we never met during this whole process contacted us and told us we were denied because of recently past due payments and our credit report. To apologies for the lack of training on behalf of Georgia, Shantel, and the rep who sits next to her (who never introduced herself but honored who stated this would not interfere with being qualified) This person who weve never spoke with or met refunded half of our application fee, which to me admitsthey were wrong. Shame on Watermark at the Creek!
Watermark at First Creek is hands down the nicest, friendliest and most professional apartment management staff this side of the Mississippi!
I've been there since the place opened up and one of the first residents to move in! Georgia is absolutely wonderful and feel like family every time we visit feel right at home in a warm comfortable and inviting office.
The leading Agent was not helpful at all and made you feel like she thinks you can't afford to rent there. She had a attitude. The climate was not friendly or helpful
Welcome to Watermark at First Creek in Denver, CO. This community offers exceptional benefits and features that will place you in the lap of luxury. With sleek designs and a comfortable atmosphere, we offer a one of a kind apartment community to make you feel right at home. We look forward to serving you!
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