Steele Creek Apartments

Ive lived at Steele Creek for 4 years and until this year havent had any serious issues with the management staff, however things drastically changed this spring. Youd think living in a luxury apartment complex would result in receiving amazing service however that is not the case here. I reported mold in my apartment and it took 43 days (submitted a report on April 3) for just part of the repairs to be completed. This was the second time I had mold in my apartment. It took over 3 weeks for someone to access and clean the mold the first go around and 43 days the second time around. I still have not received an update on when the remaining repairs will be done and dont anticipate a response from the Community Director for at least 4-5 days since that is her typical response time Do not get caught up in the amenities as the majority of the time they are out of order. This includes the hot tub, ice machines and the elevators. I think the freight elevator has been out of order for almost 5 months at this point, potentially more. If youre looking for luxury living, I can promise you Steele Creek is not it. The current residents will be fully transparent and let you know that they likely wont be renewing due to the crazy high renewal increase of 40 - 50%, the service theyve received from the Community Director and the faulty amenities.

I am about to renew a lease for an additional year or longer and cant be happier about it! It is a beautiful property with amazing amenities and staff. Concierge are always incredibly helpful and friendly. Brian and Rachel have been beyond accommodating and helpful since day one.

I moved in to Steele Creek August 2018 and have been subject to constant construction, noise and dust. I work from home so this has been a HUGE inconvenience. The elevator is often down to one operating. Even though I clean often, I still have construction dust coming out from behind the baseboards. The quality of construction is substandard. As an architect I would never have signed off on the installation and would have had a massive list of repairs. The windows leak every time it rains and the cooling system turns on intermittently when turned off. When I leased the apartment there was no disclosure that they were going to be doing major renovations and repairs over the next year. Since I pay a premium for this apartment, one would think that a notification and commensurate discount would be offered. I have complained multiple times to the leasing office and they have no authority to offer any compensation. Props to the staff (concierge, maintenance, etc) as they are great. It is the building itself and the corporate policies that are at fault. DO NOT RENT HERE!!

Steele Creek amenities, staff, floor plans and location are amongst the most elite offerings not only in Cherry Creek, but in the Denver metro area.

We recently relocated back home to Denver. Steele Creek was our 1st choice from the moment we walked in. The customer service, classy property, Cherry Creek location, amenities, cleanliness, and dog-friendliness appealed to us immediately. I would highly recommend our apartment community to anyone looking for a 1st class experience in Denver living! Oh yeah, the neighbors are awesome!

Enjoyed being part of Steele Creek's first year of luxury living, it's been a wonderful experience!