Mint Urban Infinity

There is no reason to consider this apartment. There are so many good options in the same area for a similar price point. Personally, I don't trust this property and they've consistently demonstrated they don't care about their tenants. My wife and I have lived in 5 different places around Glendale, and at Mint Urban Infinity you get what you pay for. This has been the cheapest apartment complex we've lived in and the most disgusting one.

Two of many instances that exemplify this include, it taking the organization 5 days to respond to a brown water maintenance ticket we submitted that said "we have extremely dirty brown water coming out of all faucets and cannot cook, shower etc. until this is fixed". When they showed up, the maintenance guy asked had everything worked itself out?

Also, we are on our third round of fumigating our apartment for roaches. They told us "Denver has a problem with roaches" in response to our maintenance request. That seemed like a lazy response, especially with how clean we both are and how we have not had an issue in any other apartment we've lived in, including 2 units on the first floor. (the current unit we live in is not on the first floor - ew). We've killed 24 roaches in our unit in the past two months and while Denver might have a problem with roaches, the first time we needed to fumigate our apartment was the first day we moved in - so we're not buying that this is a Denver problem. If your staff can't take the time to check to make sure a new, "fully refurbished" unit is clean and ready for new tenants on Day 1, I believe the issue is an organization one.

We've also had water damage issues, A/C issues, and a community manager going around responding to our reviews saying she wants to address our concerns and she will reach out to us - and then proceeding to ignore any attempt to discuss the issue in person or over email. It's an embarrassingly run apartment complex that you should avoid at all cost.

I have live at Mint Urban for almost 2 years. I felt I needed to enter a review since thing around here have changed a lot. Most of the staff is newer and you can see progress. During the renovation there was a very disorganized. The new team is working hard and it shows. They added a valet trash service to get trash picked up. I had trouble last year getting some stuff fixed in my unit. The new team seem to get them done faster. I gave a 4 star because the corridors look old and the elevator break down a lot.

It has been a great place, a fantastic community, in a great location with terrific amenities.

I have only been here a couple months but i like my apt. It's quiet on my floor. The maintenance requests I have made have been fixed in a timely manner. And I have attended one of the happy hours and that was fun!

I love living here, the only thing I am not fond of is the interior of the apt buildings (hallway/ elevators)