Mint Urban Infinity

If you lived in a burning dumpster, it would be a step up from this place.

As of April 27th, 2019 nothing has improved or changed. We are moving out at the end of May and couldn't be more thrilled! DO NOT MOVE HERE IF YOU CAN HELP IT!

Thought building 1's chiller's were fixed last year but now here we are starting the summer off and I can help but feel like I've been through this before. I think an investment in a permanent solution rather than a slap it in band-aid fix would be much more beneficial to this community in the long run. I'd even take the big a/c unit in the parking spaces again if I could have some cool air. Hanging on one of the buildings is an advertisement that states "millions in renovations" no way have they come close to that. The halls are dingy and dirty the cleaning staff is sub par and the bugs are ridiculous. This isn't the first time these complaints have been brought to the office, with the same response, "please be patient we are working to change vendors update the buildings and provide better conditions," nothing has happened. Updates on what's going on in the community, when things are actually going to get renovated and basic improvements to common areas would be simple steps to get this place going in the right direction. More effort for the investment everyone makes to live here is all most of us ask for.

There will be a "too long didn't read" at the bottom, but my purpose in writing this review is as follows; to give prospective future residents a clear and balanced view of what living at Mint Urban Infinity is like. I will break this down into three categories that I feel anyone moving into an apartment in Denver, or in general, should consider. First, would be the living conditions. At first glance, the show building and apartment seems clean and tidy. Upon moving in to my unit, I found that the six buildings on the property are radically different. Plumbing issues are very common, and it is not at all unusual that the water will be turned off for the majority of the day in a building, and this may happen up to several times a week. Drinking water and showers are made available, although they are off site. There is a cockroach problem that fluctuates in severity from seeing 10 roaches a month, to seeing 50 or more in a single day. The problem was not at all addressed more than sending a letter making sure that trash and dishes are picked up for the first several months of a severe infestation in building 1. A vendor was eventually contacted, did a small amount of work, then stopped coming for several weeks, before a second vendor was contracted. An employee of this exterminator indicated to me that the problem was REALLY bad in the building. Since this contractor's latest work, and the onset of Winter, there has been a drastic drop in cockroach sightings, with seeing maybe 5 or 10 in a week now. Public areas are sometimes kept basically clean; wiped down with window cleaner and vacuumed, but other times trash, infested/discarded furniture, or animal feces can be left in the halls to your unit for days or weeks.TL;DR: It's a money grab. They overcharge and advertise luxury, for what should be $700 a month in quality in the Denver area. Living conditions are poor. The staff is there for money only, and are completely unwilling to help beyond the barest requirements.

One of the worst websites Ive seen. Filter are very limited, site is glitchy and also crashes.

The staff is super helpful!