The Bluffs At Castle Rock

Horrible office staff. Noisy thin walls. Im outa here.

I've never left a review for anything before but I felt the need to for this place. Had a lot of negative experiences here over the year and a half that I lived at the Bluffs. I have nightmare stories of the management here, mainly from the groundskeeper/maintenance who I had many issues with. What put the nail in the coffin was even having a negative experience leaving the place. I spent an entire week cleaning my apartment from top to bottom. When I say "top to bottom", I mean every inch of that place. When I went to turn in my keys they said I needed it to be from a professional which would cost $135. I asked where and when they told me this, in which they told me that they never did. When I showed them the apartment, they told me that it was "the cleanest apartment they had every seen". I had bought paintbrushes to do touch up painting on a couple holes that I had spackled, the size of a nail head. They told me not to worry and they wouldn't charge me. They charged me $35. Do you get my point? It's not just nickle and diming, it's just disrespect to the people that get tricked into living here. If you are reading this, I promise you can find a better place to live for a better price.

The apartments dont look like it say they do and some dont take cha.Voucher .

This complex is the most unorganized & unprofessional apartment complex I have ever lived in. DO NOT MOVE HERE! They have temp workers that work there for one day and have no idea what is going on. They over billed me THREE times. I scheduled maintenance appointments 4 separate times and no one ever showed. My final payment I went in and wrote them a check and they LOST it and reported it to the creditors which messed with my credit. The manager is the meanest woman I've ever worked with. I have been ripped off because they add random fees into your bill. I know of so many people that have moved out because of management. Save yourself and live somewhere else. It's not worth the headache!