BLACK FRIDAY SALE!!! Blowout Rates!!! We just dropped rates $50 PER MONTH for the next 7 applicants! Hurry now before special ends and rates go back up!!
They dont fix anything, move you into a dirty apartment that has a million problems and still havent fixed them after 3 months and many, many interactions asking them to do so. They charge you for documents not being submitted even though they told you it was a mistake and to show them the first email for the 7th time to prove you submitted the document (renters insurance). Overall, awful experience working with the office. The maintenance employees are awesome. But there is no organization. Also, for this huge complex they have one trash compactor/recycling that is overflowing constantly.
I have lived at Westcliff apartments for almost 2 years now. It's a safe neighborhood and good area to live in. The floor plans are spacious. That's about all the positives I have though.
I was told I would be getting new carpet when I signed my lease. On day of move in, the manager told me they decided NOT to put new carpet in my place without ever notifying me.
The office has a very high turn over rate. Most of the office staff are rude and passive aggressive.
This place is far from luxury as the signs state, and charges way too much for what they actually provide. They went up over 10% on my rent when I renewed my lease.
People do not pick up after their dogs, and half the time they aren't on a leash either and come running up to you. The trash compactor at the back of the neighborhood is constantly overflowing, its the ONLY trash in the neighborhood. The dog park is falling to pieces and has gotten worse since I originally moved in. Maintenance likes to close your maintenance requests even though they were never completed. Their 48 hour guarantee they advertise? Don't count on it. There is no point in complaining to the office about anything because they don't care, and half of the time don't bother replying back to you either. I left numerous voicemails at corporate too, and no one there ever bothered to call me back.
UPDATE 7/23/19: Teri the manager at the office today told me to "stop talking" when I came in to talk about about a maintenance request not being fixed after 3 weeks(and I dropped by her office several times to mention it over the 3 weeks). She blatantly told me that other customers without AC are more important than bugs crawling in under my door and my AC seeping out below the door due to weatherstripping that needs to be replaced. I used to like her, but now? Uh no way. Sorry Teri, you aren't the boss of me, I don't stop when you tell me to stop, and you really should learn customer service.
Westcliff Apartments is currently undergoing a multi-million dollar renovation! Conveniently located inWestminster, Colorado, halfway between Denver's central business district and Boulder County and ensconced against breathtaking and idyllic mountain scenery, Westcliff Apartments will not disappoint! Featuring one, two and three bedroom apartment homes with stainless steel appliances, upgraded kitchens and the largest square footage in the area, Westcliff is Westminster's premiere apartment community. Call or visit us today!
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