This is the worst place to live with the worst management and stuff (except Regina she's nice).I was bullied out of my residence a month before my lease was up, and now expected to pay. I gave my notice to move on 2/24/18, I was told my lease was not up until March 31, I said I knew that and would still pay rent for March and just move out slowly. Somehow they entered in their computer that I was leaving on 2/24/18, and then their system would not let me pay past the 23rd of Feb. when I inquired about it, I was told they would get back to me. They never did even after my efforts. Instead they had contractors entering my apartment to take measurements for a demo and remodel to be done on feb 26th, I thought I needed to move faster so I did. Basically they wanted me out so I could pay for the unit during their remodel. The place is a dump and Ghada and Ruth are unprofessional. If you like mattresses by the dumpster with bed bugs , a property that's always loudly under construction and shady management. Then it's a good fit. Only thing good is the location.
My wife and I have lived here for a few months. We love it here. Regina, in the leasing office, is the best. She will bend over backwards for you to help you out.
This new management is horrible and unorganized. I've been charged late fees due to unorganized management; had to complete the same paperwork due to it being lost; had monthly entries for remodeling purposes (notice by email); and had to put up with loud construction early in the morning for several weeks at a time. I was unaware that someone entered my home on 2 or 3 occasions for remodeling purposes since they decided to email rather than leave a written notice at my door. Additionally, they provide only 24 hour notice of entry, rather than the previous management who provided at least 1 or 2 weeks in advance. Additionally, several cars have been broken into the gated parking structure. I plan on looking for an apartment before my lease is up.
They are a good complex and they fix things well and quickly, But the up keep on the dog park was very poor and my dogs have both been sick atleast once a piece.
I don't feel this complex is worth the money residents have to pay. Pet rent fees were not disclosed until I was signing paperwork and saw the charge on there. Trash is not picked up frequently enough and the dumpters not only overflow, but acquire piles of trash around them. Security does nothing but drive through the parking garage once a night and there are often homeless people digging through the dumpsters. The main office is rarely open during business hours so picking up boxes is hard.
Mission Trails Apartment Homes offer an indulging and luxurious lifestyle with state of the art amenities. Our pet friendly community features a variety of distinctive floor plans which include a full size washer and dryer, central air conditioning and heat, with private patios and balconies. A wood-burning fireplace is also available in select units.
BBQ in leisure at our shaded outdoor BBQ kitchen, or step into our invigorating pool and spa for a refreshing dip. You can also entertain your guests in our Clubhouse which includes a kitchen, and a seating area; all as a perk of residing at Mission Trails.
Just minutes from Lake Murray, Mission Trails Apartments is located in San Carlos directly across from Cowles Mountain and Mission Trails Regional Park. Next door is Mission Trails Golf Course. Grossmont Center, restaurants and movie theatres are just a few minutes away. View our photo gallery and contact us today to arrange a viewing of your new apartment home.
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