13th & Market

POOR Customer Service / Maintenance - This building is not ideal to be living at for the price you pay. I would suggest looking elsewhere. For awareness some units deviate from unit schematics they post online for dimensions mainly - especially for units near elevators. Elevators and garage door were constantly not working and very slow which was a pain and water maintenance was constant. The points of access for getting into the building can be very inconvenient depending on what unit you are in. Getting ahold of management in person is usually a battle as they lock the office doors and you have to "text" everything to their main phone number. During my stay there was extended maintenance on the pool area for months which was very noisy and disturbing for work from home. Receiving packages which we pay for each month is also terrible as the lockers always fill up and your packages are dispersed in the mailroom for anyone to see or potentially take. The amenities such as Grills on the roof were not kept in great state and sometimes didn't work or heat up - for these rent prices they should be working! Additionally, after move out they tried to take my full deposit of $550 and had to fight to get it reduced even after deep cleaning (however this is common among most places). This was a battle with their main UDR team which isn't even out of the San Diego so had to deal with email which added additional frustration.

How this place is rated 4 stars is beyond shocking! As quickly as rent goes up the quality of life here goes down. The only thing that breaks more often then the elevators is the garage door and dont forget about the pool construction while rent increases but nothing is worse then not feeling safe or having any connection to the ownership or management team, just try calling the apartment complex and see how difficult it is to reach someone then when you live here they lock themselves in the office to avoid connecting with the residents

Most of the place there are supposed to be for rent are not or not legitimate places so my experience was not positive and the stated price was never correct and the places you are asking for this review were not available

Meh...... Nothing special

Malou is a wonderful representative of 13th and market. Thank you for all your help and understanding for such a not so easy transition.

Overall, the location, design/layout of units and staff disposition at 13th and Market are top notch. The initial rent price is a shock at first, for the small square footage, however once you live in the complex, you realize that you definitely get what you pay for. The common areas are well maintained, the staff is professional, friendly and organized. It is a great residence to live in at this point in my life.